Abby Nieman - RV Sales Consultant
Hi! My name is Abby Nieman and I am a Sales Consultant at Lichtsinn RV. I have lived majority of my life in the North Iowa area. My husband, Nick and I spend most of our time raising our 8-month-old baby boy, Rhys! As a family we love spending a lot of time outdoors fishing and boating. I love getting to know all our guests and hearing about their travel adventures. Seeing their enjoyment when they find the perfect RV for their lifestyle makes it all worth it! I studied at the University of Northern Iowa and received a certification from Sobel and Associates for Customer Service Training.
Reviews from Abby's Guests
"I purchased my first ever RV from Lichtsinn in 2018 and just purchased my second Travato from them two weeks ago. Their incredible service department is one of the reasons I returned and why you may want to buy an RV there.
After the sale you usually don’t have much to do with the salesperson. Abby was my salesperson and blew that theory out the window. At every meeting she was available and present with the goal of making sure I was being given whatever information I required. Two weeks later she still is available and always willing to help. Very business like, personable, no hard sales, very professional and very hard worker (she worked very hard for some last minute details).
Kevin handled the finance end for me. He was knowledgeable, patient and a great communicator. It’s hard to say, show appreciation for such clarity and assistance throughout the entire process.
Last, but by no means least, service. Anders for the last 4 years has put up with my never ending questions and walked me through every problem I have had in the past. I rely on his expertise and advice and have always been satisfied with the outcome. He explains things and in turn teaches me more than you can read in a manual. My last thought is when looking to purchase an Rv, you have to remember unless you are very knowledgeable in all systems, support might just be your number one priority. I was blessed this time with a trifecta; Abby, Kevin, and Anders."
Cheryl from Port Saint Lucie, FL
"We decided to travel from Ohio to buy from Lichtsinn because of reviews we had seen online about their service and attention to detail. We figured that the close proximity (one mile) to the Winnebago plant would be an advantage for us. Abby, our rep., was outstanding and hustled to find answers to any questions we had along the way. We just took delivery on the unit last week and everything has worked as expected. The service team has been very helpful on a couple of questions we had. Right now, I would say I would definitely buy again from Lichtsinn."
David from Oxford, OH
"Abby was very helpful and responsive during the process."
LeRoy from Sioux Falls, SD
"Abby took the time to answer our questions, always relied quickly and allowed us to be alone in the RV without pressure."
Rob from Maple Grove, MN
"Great experience with the entire Team especially Abby who was there with me all the way. Would highly recommend them!!!"
Kevin from Center Harbor, NH
"Abby Nieman I'm sure you hear nothing but great things about Abby, so please, let me tell you more. From the first time we connected over a year ago, she has provided one of the best customer experiences we can remember ever receiving. Early on we explained our circumstances with some real estate transactions and that we would not be ready to purchase our RV until those were finalized. She however continued to follow up regularly which we greatly appreciated. We ended up purchasing our vehicle earlier than expected because of her regular follow up emails. During the whole process she communicated often, helped with accessory purchases, and answered all our questions promptly and to our satisfaction. While we were in Forest City Abby was always available to assist with anything we needed, we feel blessed being so fortunate to have her as our salesperson."
Debbie & Jeffry from Beaverton, OR
"Across the board excellent vehicle pickup, particularly Abby Nieman in sales, and Jeremy for orientation. Everyone was extremely helpful and kind. Ultimately, we are happy we traveled from CA to use this dealership!"
Stephen from Carmichael, CA
"Abby in sales and Kevin in the business office were tremendously helpful. I also appreciated some follow up from Justin in service! I am new to this so all help was and is appreciated."
Monica from Canton, MA
"Very impressive. Everyone I dealt with truly cared and were very helpful with all my questions and concerns in purchasing a 2022 Travato, especially Abby and Jeremy."
Bob from Billings, MT
"Abby and everyone at Lichtsinn RV have been super amazing to work with. They are wonderfully organized, helpful, friendly, and able to answer any questions we had. I would recommend them to anyone wanting to purchase an RV. We absolutely love our 2022 Travato 59G. Our new "HippieVan" will be taking on us family adventures and helping us create a lifetime of memories for years to come."
Susan from Washington, OK
"Thank you for making our dreams become reality! Our new Solis 59PX is everything we need and more than we imagined. It’s perfect for us and our lifestyle. Abby Nieman and the whole staff at Lichtsinn RV did everything short of serving us lunch while we were there to take delivery of our home on wheels. When we are ready to purchase our next RV, Lichtsinn will be where we go! Thank you again!"
Terriann from Columbia, MD
"I had never owned an RV and had lots of questions. Calls were returned promptly and all my questions answered. No high pressure sales pitches, very pleasant and relaxed atmosphere, in a beautiful building. Every staff member we met were more than great! Very knowledgeable, made us feel welcome and important."
Kurt from Hayward, WI
"Abby kept in contact regarding arrival of our vehicle. She honored our request for a minimal-contact pick-up due to COVID concerns by making an orientation video and sending paperwork in advance."
Angela from Honey Creek, IA
"Abby is an extraordinary sales person, she delivered on everything that was promised!"
Andrew from Miami, FL
"Our experience with Lichtsinn RV is worthy of five stars. From day one Abby, Sales Consultant, was straight up honest on pricing, demand and estimated delivery. She provided regular updates and handled our Revel purchase, to Brandon’s seamless financial interactions and advice, to Brett’s informative walkthrough when we picked up our Revel. The Orientation video, sent to us before arriving in Forest City, allowed us to familiarize ourselves with the coach features. We were quite pleased with Justin’s installation of the surge guard, the panel mod’s and a last minute request for a third lithium battery as well as Brian’s assuring conversation on the Inspection findings from the Service Department. Lonnie from the Parts Department was also helpful with our inquires and recommending necessities. We couldn’t be more happy with the Lichtsinn RV team and our first ever RV purchase experience." Thank you, T
Theresa from Pleasanton, CA
"Wonderful experience with Lichtsinn RV! Very knowledgeable, helpful and friendly staff. We loved working with Abby, she was able to answer any questions we had. Great experiences with Kevin and Jeremy as well. Would highly recommend Lichtsinn!"
Stephanie from Salt Lake City, UT
"I just bought my brand new 2021 Revel 4x4 from Lichtsinn RV and I highly recommend them! Abby Nieman was my salesperson and she was tremendous. In fact, the entire team was tremendous! Thank you Lichtsinn!!"
Amy from Bloomington, IN
"We visited Lichtsinn RV from out-of-state a few months ago based on their excellent reputation. As I write this, we are traveling cross-country in our beautiful new Winnebago View 24D and loving every minute! Many thanks to Abby N., our sales rep and to Mark, who walked us through our orientation. A big thank you also goes to the service crew who conducted a very thorough pre-delivery inspection. We love our View!!"
Jeff & Laura from St. Louis Park, MN
"We took delivery this week of our 2021 View D. We feel very fortunate to have found the Lichtsinn dealership when we were exploring an RV purchase. Abby did a great job of showing us through several class B & C models to help in deciding on what was right for us. She provided weekly updates on the status of our June 2 order until it was ready for us. We made several adds after the initial purchase and they were all facilitated perfectly by Abby. Thanks as well to Jeremy for providing a spot on orientation and answering the MANY questions that we had for him. We feel fortunate to have such a top notch dealership only 160 miles from our home."
David & Kim from La Crescent, MN
"The sales process was upfront, professional and enjoyable with Abby! Her product knowledge was outstanding and her follow up fantastic."
Michael from Cle Elum, WA
"Abby was so helpful with the purchasing of our 2021 Winnebago View. We sent her descriptions and pictures of our 2011 Winnebago Via, which we traded in. We drove from Michigan and plugged into electric in their parking lot and stayed the night. In the morning, Jeremy gave us a thorough explanation of the 2021 Winnebago View we were purchasing and Abby did a walk-through in our trade-in. Kevin was helpful with the paperwork. Thanks to Abby, Jeremy and Kevin. I have already recommended Lichtsinn RV to someone and will continue to do so!"
Bob & Jeanne from Ada, MI
"Well informed and trained customer interactions, continue what you are doing, Abby! Well maintained and modern facility with great guest/customer amenities."
Bob & Patricia from Pembine, WI
"Abby and the team were great to work with! Highly recommend!"
Dean from Germantown, TN
"We picked up our new Revel a few weeks ago, and had a great time driving it home. The entire Lichtsinn team was so friendly and helpful, and the entire experience was awesome! Abby had our new Revel all ready to go, we went through the training, picked up a few groceries and items for the road and were on the road. I certainly recommend Lichtsinn RV!"
Roger from Issaquah, WA
"Great atmosphere, friendly staff and low pressure salemanship by Abby made purchasing from Lichtsinn RV easy and highly recommended."
Scott from Wellman, IA
"As first time RVers, we were impressed with the staff and service at Lichtsinn RV. They were supportive and knowledgeable, quickly responding to our questions, offering instruction, and sharing tips and suggestions. They suggested equipment needs vs. trying to "sell" to us. Thank you to Abby, Brian, Justin, and Jeremy. We recommend Lichtsinn RV!
Pam and Chick from Wellington, FL
"Professional, family friendly, and extremely responsive to all inquiries. From prospective buyer to satisfied customer, Abby and the entire Lichtsinn team thoroughly made the experience a wonderful memory. Absolutely recommend to others."
Nick from Salt Lake City, UT
"Abby Nieman and the staff are wonderful. We purchased a 2020 View and the whole experience has been stellar far exceeding our expectation. Everyone from the very kind receptionist to Brett our orientation technician was super. Peg and I highly recommend Lichtsinn and Winnebago. You can’t go wrong with these folks."
Stephen and Peggy from Box Elder, SD
"Lichtsinn RV is a clean and modern facility with honest, knowledgeable and caring sales consultants. Thank you, Abby!"
Wesley from Cape Haze, FL
"Abby was totally awesome in configuring our order, allowing numerous changes along the way, and keeping us up to date throughout. Awesome customer service!"
Rene and Tom from Saint Michaels MD
"On our US trip we were traveling in a conversion van. We had been looking at RVs for a few years. While on the road we saw a RV that was quite cute. We looked up the specs and decided to do further investigations and looked up a dealership. We were only 30 minutes off track heading to Lichtsinn - we contacted Abby about our van trade and we worked everything out over the phone via email. Quite easy. We arrived at the dealership and we were immediately greeted by the friendly staff. Abby really took the time and her patience was great since we looked over and over the RVs on the lot. We were happy with the trade and we ended up buying a new RV Winnebago View 24 ft. It’s adorable. While we were on serious time crunch the service department was able to install our add-one suggested by Jeremy. We purchase the WiFi boost and a few other minor items. Jeremy was great and most helpful when walking us through on our new purchase. He explained things in layman’s terms and gave us some helpful tips. Our experience was great and would recommend."
Brenda and Duane from Las Vegas, NV
"Abby is great! Always made us feel like part of Lichtsinn Family. You can be very proud."
Don and Terry from West Allis, WI
"I greatly appreciate Abby's assistance in researching my concerns and obtaining answers to my technical questions as my salesperson during my recent purchase of a new Travato GL. She was absolutely helpful, friendly and professional throughout the sale. The entire Lichtsinn Team was extremely customer focused during the purchase, orientation and delivery processes. Technician Brett conducted a thorough orientation and repaired the few issues discovered in about an hour or so the same afternoon. Business Manager Kevin Breister was prompt and efficient in conducting the transfer of ownership. In addition to being picked up at the Minneapolis Airport by driver Gary, I was pleasantly surprised that the car was dedicated to my use during the entire delivery process, three days in my case. I highly recommend Lichtsinn as the premier place to purchase a Winnebago Motor Home. "
Dick from Bellingham, WA
"Beautiful, clean facility with very friendly and accommodating staff. Abby continues to follow up with any questions or concerns. "
Troy from Waverly, IA
"Constant communication from Abby and the service team was great. Everyone was friendly, knowledgeable and excellent customer service. The ability to stay on-site overnight while we acclimated to the RV was amazing. As new RV'ers this was invaluable to us. "
James and Jen from Maple Grove, MN
"Abby answered all our questions with excellent communication and her availability to help us out!"
Jim and Kathryn from Enumclaw, WA
"We really enjoyed working with Abby to purchase our first RV....a View 24V...thank you to everyone we worked with: Abby for her excellent communication, Kevin for the paperwork, Brett on how to use everything, Hannah on correcting a little paint flaw, even Ron for touching base a couple of times during the process. We spent over a year shopping and picked Lichtsinn RV for there clean, friendly, professionalism. We had great trip home to Wisconsin and look forward to spending some time on the road this fall and winter!"
Terrance and Kathryn from Marshfield, WI
"Abby was professional and polite, she promptly addressed and resolved any issues that occurred. We would not change a thing with our experience from Abby."
Paul and Kim from Danville, CA
"We purchased a Winnebago Brave from Lichtsinn RV. We ran into Ron Lichtsinn who was aware of us and our purchase. He provided details about the motorhome and some history. Very impressive. In addition, our sales associate Abby was great, as well. Always very helpful, smiling all the time. We purchased the used motorhome as is. Nonetheless, Lichtsinn identified a couple of things that needed to be corrected and corrected them. What a great overall experience from a class operation."
Joe from Altoona, IA
"My experience dealing with the Lichtsinn RV dealership, led by Ron, has been totally over the top! We live in California so all the communication was by text and e-mail. The response time to my questions was phenomenal , and yet the feeling I got was helpfulness- not ever hard sell!
Ron turned us over to his sales consultant Abby Duregger. A seamless transition. We were sent pictures of actual units, pages from the sales brochures, color variations, options, etc. We had her cell phone and I could reach her when the nervousness about a potential purchase set in. My husband and I felt like we had our hands held by her the whole time - yet- again I say - nothing pushy or overbearing for the “sale”. Polite, friendly, knowledgeable is how I would sum up our experience dealing with Abby and Lichtsinn RV. Thank you!"
Vinnie and Don from San Jose, CA