Nicole Follman - RV Sales Consultant
Hi! My name is Nicole Follman, and I am a Sales Consultant at Lichtsinn RV, and I love helping guests find the right RV for the lifestyle they have always dreamed of! I was born and live here in North Iowa and have family ties to Winnebago Industries. I grew up camping and playing sports, so the RV lifestyle is a natural fit for me! In my free time, I like to play basketball and golf, go boating and fishing, watch movies and spend time with family and friends. I attended Waldorf University and obtained certifications from Winnebago Industries University, for Motorhomes, and more specifically Diesel Motorhomes, and Sobel and Associates for Customer Service Training.
Reviews from Nicole's Guests
"Hands down one of the best experiences I've ever had at a dealership. I purchased a 2019 Travato from Lichtsinn RV. Nicole in the sales department was amazing! I had trouble finding one way car rentals to get there. Without hesitation Nicole found details on one way flights for me, and scheduled a driver to pick me up from the airport. When I arrived at Lichtsinn RV Nicole was waiting outside by my new RV to greet me. I was also able to stay in my RV that night on shore power. They are building a new RV campground on site which looks like it will be really nice. I can't say enough about this dealership, Nicole and their staff. I highly recommend them to anyone looking for an RV. It is definitely worth the trip."
Gregory from Chicago, IL
"We bought our 2019 Vista 29VE from Lichtsinn. Watched the video on our unit dozens of times. Ron Lichtsinn is a Rockstar! Had a video walk through and the onsite orientation. The entire Lichtsinn staff is amazing. Nicole Follman was our sales person and she was great! Wish we lived closer so they could service our rig."
Monique from San Tan Valley, AZ
"About a month ago, we took delivery of our Winnebago Navion. Our entire experience at Lichtsinn from shopping, ordering, waiting (sigh), walk through, and camping onsite until driving away, was a top notch experience. Nicole F., our sales representative was great. Our extras installed by Lichtsinn are wonderful and well explained by Jeremy during the walk through and are supported by Lichtsinn videos online. Thanks so very much to the entire Lichtsinn staff!!"
Patricia from Galesburg, IL
"We had a very positive experience at Lichtsinn RV! From Nicole (sales) to Logan (orientation) to Brandon (finance) we were very well informed of Winnebago products. Everyone was very professional and knowledgeable. We are excited to enjoy our 2008 Winnebago Voyage. Would highly recommend them for all your camping needs!"
Donna from Grimes, IA
"Our experience at Lichtsinn was enjoyable. Nicole (sales), Jeremy (orientation) and Brandon (financing) were a pleasure to work with. They took care of us from picking us up at the airport, to loan of a car, to recommending a hotel while we sat out a blizzard, to sending us off with our RV. We would definitely return when we are ready for an upgrade."
John from Santa Fe, NM
"Nicole Follman was our Sales Rep and went above and beyond answering my many questions while we waited for delivery. She greeted us when we arrived early for our appointment. Mark from Service conducted our orientation and was not only thorough but extremely patient. He answered all our questions plus he spent at least 4 hours with us! Lichtsinn lent us a car so we could return our rental car.
Kevin in finance and insurance secured our loan and insurance. He took the time to answer all my questions and made some appreciated suggestions.
All in all it was a very pleasant experience. Everything worked on our RV and it was very clean. Their onsite store carries about everything you would need to start out and their prices are reasonable.
We look forward to many adventures ahead! I wouldn’t hesitate to recommend Lichtsinn."
Pat from Kemah, TX
"Terrific buying experience. Found Nicole Follman to be a knowledgeable straight shooter. After six weeks of travel we have found her equipment and option recommendations to be right on. We give similar high marks to Justin Overland our service manager. He was able to talk through the cost and benefit of several add-ons we chose. Pick up in Forest City could not have been any easier. Jeremy's comprehensive walk through and the Lichtsinn video library helped immensely. We recommend Lichtsinn and team highly!"
Mark from Atlanta, GA
"Initial sales contact with Nicole was clear, straightforward and accurate communication."
Art from Madison, WI
"Excellent buying experience from start to finish--easy and very professional, Nicole Follman was AMAZING!"
Jared from Bath, ME
"Nicole provided a clear bottom line, net out-of-pocket cost, inclusive of the trade-in-value of our Revel. Always clear and precise on delivery dates and adaptable to our appointment needs. The unit was pristine, charged and ready to go."
Richard from Saint Louis, MO
"No "typical" dealer hassle process. From my initial sale quote from Nicole on my order to taking delivery was hassle free. Timeliness. From the time I was picked up at the airport to the time I was leaving, there was no wasted time at all in the process."
Jorge from Round Rock, TX
"Thanks Nicole for all your help getting us in to our new Travato. We picked it up after driving 500 miles from the middle of Kansas. All of the staff of Lichtsinn were very helpful and had answers to all of our questions. The 3 hour orientation was very beneficial and staff showed awesome patience in showing the working systems of the Travato. Thanks for making the purchase and accompanying education comfortable. I highly recommend Lichtsinn to all my friends. We're celebrating our new Travato!"
Bob from Wichita, KS
"The whole group there have something special they should be very proud of as a business. I remember after I spoke with Nicole, our sales person on the phone the first time how impressed I was with the way she carried yourself. In fact I told my wife that night, I want to buy a vehicle from her just because she knew her stuff, answered my questions and treated me professionally."
Toby from Papillion, NE
"Ease of coordinating entire procedure by telephone with Nicole Follman and her assistance upon arrival in Forest City made our purchase process exceed all expectations."
Randy from Rogers, AR
"We just purchased our first RV, a Boldt, at Lichtsinn RV. The purchase and delivery experience was easy. The 3 hour walk through was incredibly informative and helpful to us as new RV'ers. We stayed at Lichtsinn a few nights so we could ask questions. The technical staff is excellent. We have a big thank you for Nicole Follman, our sales agent, for providing us with everything we needed to know before we purchased. Thanks to everyone at Lichtsinn RV!"
Patricia from Galesburg, IL
"Superlative sales and service. Nicole Follman is to be singled out as a true professional. All on the Lichtsinn staff were friendly, prompt, and helpful. Thank you one and all for an enjoyable purchasing experience."
"Special thanks to our sales person Nicole Follman, for immediately answering my e-mail inquiries, and patiently and honestly walking me through the buying process with NO high pressure sales maneuvers. The immediate response times from all the individuals I interacted with seems to be the rule at Lichtsinn. Also I want to thank Brandon Mondt, who was extremely helpful in getting the financing deal organized, explaining and getting the best prices for my RV insurances, and quickly getting registration paperwork shipped to me, so I had my license plates with me on my flight to Iowa! The 4 hour available orientation provided to me by Jeremy wasn’t apparently available at any other dealership. Jeremy patience and “clear speak” was greatly appreciated. Justin Overland’s help with extra add on parts purchased also followed the general rule observed with all. In closing I only urge others to shop at Lichtsinn before making any RV purchase. You won’t regret it!"
Marshall and Linda from South Windsor, CT
"Everyone was so friendly. Your willingness to work around our schedule and taking the time to make us feel so special, Thank you Nicole."
Ed and Lisa from Chandler, MN
"Nicole Follman was efficient, thoughtful, kind, and honest, while helping us in our search for a beautiful Winnebago Trend. We love it. Our maiden trip was to Waterworks Park in Des Moines, for the Labor Day Legacy Celebration. Our new Trend was used as a greenroom for the outdoor concerts. 30 family members truly love our new RV. Thank you, Lichtsinn RV."
Karla from Urbandale, IA
"2019 Travato GL purchased from Lichtsinn RV three months ago. Experience was wonderful. I was given Nicole Follman as my sales person. She was great. I had researched for months. Nicole talked with me many times and was willing to spend as much time as I needed every time. Decision made. Flew up from Alabama and Lichtsinn had a driver pick me up at my hotel. Friday viewed unit and orientation. Great experience. Stayed weekend on lot to learn how the Travato GL worked. Monday parts and service helped me all day and a few problems from factory fixed.
AFTER THE SALE. Now three months later... I have called Lichtsinn RV many times since this and asked for parts, service, and Nicole Follman. Every time, every department has answered and helped me, answered my questions, given advice and spent as much time as I needed on the phone. Since then I have received emails and phone calls from Nicole Follman. Even a few just seeing how things were going with me and my Travato. I was given a whole team to work with when I was ready to purchase my RV. They all have to be rated 10 out of 10. Up front pricing, no surprises, best deal overall, exact model I had picked out. While I was there I watched customers come and go, sales service, parts and everyone was given undivided attention and people came for service from many different states and talked to me about all there good service visits and most had purchased before from Lichtsinn RV. Love my new RV and great memories with Lichtsinn and Nicole Follman."
Rufus from Prattville, AL
"We could not be more pleased with the purchase of our new Vista from Nicole Follman and the rest of the Lichtsinn team. Everyone was a pleasure to work with. We had a lot of requirements and they met them all! We added a lot of aftermarket items, from multiple lithium batteries to mega solar panels to what we refer to as our DirecTV droid satellite dish and then some. It all works flawlessly. We read lots of reviews and watched lots of Ron Lichtsinn videos (multiple times) and thought it would be worth it to travel from Arizona to Iowa to buy our rig. Great decision on our part! Buying across state lines was a piece of cake! If you are concerned about that, don’t be. These folks know what they’re doing. Picked us up at the airport, gave us a car to drive while we were in town, even did some last minute additions the day before departure. Trust us, fly to Iowa and buy from Lichtsinn."
Charles and Monique from San Tan Valley, AZ
"My experience with Lichtsinn RV has been great and I would recommend this dealership to anyone looking to purchase a new or used RV. I have bought two new Winnebago's from Lichtsinn; a new Revel and a new View. Nicole Follman handled both of my purchases and she made the process extremely easy. Both vehicles were ready to go on the day she promised and she coordinated the new vehicle orientations to work with my schedule. Kevin Breister on the business side, handled my paperwork and wire transfer quickly and efficiently to get me on the road with plenty of sunlight remaining. Lichtsinn RV sold me both vehicles at a better price than I could find anywhere in the country. Both vehicles had about 15 miles on the odometer so I got to break the engines in properly. Lichtsinn RV offers a wide selection on RVs to choose from, highly competitive prices, very fair trade-in allowances and awesome customer service. Thank you Nicole and Kevin."
Jeff from Missoula, MT
"We were extremely impressed with the entire Lichtsinn RV staff. Nicole Follman took care of us from start to finish. She was totally professional, answered our many questions and allowed us to move at our own pace. What a pleasure to see a young vibrant workforce in action! Jesse was very knowledgeable and took his time with our orientation. We drove eight hours to buy our RV and our glad we did. Justin Overland gave us a good feeling that Lichtsinns' service department will take care of us for years to come. Thanks!"
Pete from Grand Ridge, IL
"Several months ago we started to work with our sales consultant, Nicole Follman. We did a lot of research on Lichtsinn's website (there is really great info there). Nicole was wonderful, easy to work with, available via her cell, txt and email. She answered all our our questions and concerns. Even though we were 1250 miles from the dealership, we knew that this is the place where we were going to order our new motorhome. We ordered a 2018 View 24J.
Mid April we flew in from New Jersey to pick up our new View. What a professional dealership. Our sales team (Nicole, Kevin, Brian, and Jesse) did a phenomenal job from the paperwork, 3 hr orientation, providing us a loaner car, to providing us a spot on the lot to plug-in and stay for a few days.
All I can say is that our buying experience was exceptional with unmatched hospitality. This is the place you want to go to purchase an RV.
Thank you Ron and Team for helping to make our dream of owning a motorhome come true."
Daniel and Janet from Stockholm, NJ
"Thank you to an extremely professional and caring team. Hannah, Nicole, Brandon, Justin, and Mark, and others I may have forgotten, you made my dreams come true. You took such good care of us from beginning to end. You went over and above my expectations. We love our View 24G. This is the second RV we have purchased from Lichtsinn."
Susan from Urbandale, IA
"We recently purchased a Winnebago Vista from Lichtsinn RV. We flew into Minneapoli
Lynn and Valerie from Smithville, TX
"Nicole Follman was up front with pricing and no pressure to purchase. Everything was as Nicole said, plus, she encouraged me to winterize the coach before my winter travels."
Arnold from Kenai, AK
"After months of looking at motorhomes at several dealerships, locally and out of state we purchased a 2018 Cambria 30J from Lichtsinn RV. Why? We were very hesitant about buying an RV so far from home. The Lichtsinn process was seamless from financing, picking me up at the airport, orientation of our new RV and finally driving away. Nicole Follman was very responsive to any questions asked and we never felt any pressure to purchase from them. The whole Lichtsinn Team treated me with respect as if they had known me for years. Nicole was extremely helpful, providing me a car, making sure I had some lunch and delaying the orientation. I would also like to say "Thank You" to Jason, Brandon, Justin and Mr. Ron Lichtsinn . They just don't sell you an RV and say goodbye. Ron your business model is amazing and very customer driven. We are extremely happy to join the Lichtsinn family and hope to see you all at the WIT Rally. Thanks again!"
John and Brenda from Fort Worth, TX
"Nicole spent a lot of time with us and did not rush us. She answered all our questions. We liked having the model on sight prior to purchase."
Jeff and Kathy from Calmar, IA
"Our purchase of the Journey 40J was a good experience because of Lichtsinn RV and Nicole. This is our 6th coach that we have purchased and we have never dealt with a better dealership. Ben is great to work with and is very knowledgeable. We also enjoyed working with Dan. I would definitely recommend Lichtsinn RV."
Ernie and Phyllis from Goodyear, AZ
"We had been looking at Sprinter based motor homes for almost a year. We had to wait until family issues made the time right. The whole time our sales person Nicole stayed in touch with us. She didn't badger us but reached out every once in awhile to see how we were doing. At the lot she showed us all the sprinter configurations and we settled in on a new View 24D. The process was painless and Dan in Finance was great to work with. A great product and a great team make for happy customers."
Ed and Karen from Frisco, CO
"Nicole did a great job getting the motor home cleaned ready for me to drive out today. Also all the other people made it so much easier. Thanks to all today for making it easy. I am sitting in it now going to lay down and rest. God bless you all there."
Roger from Warner Robins, GA
"Nicole along with the whole Lichtsinn RV staff knows and understands their product. Nicole was friendly and patient with us along the way as we started off interested and progressed to first time RV owners. Nicole never pressured us and she understood the anxiety of first time buyers (large investment for those who are not sure that they even want or will like the RV experience)."
Dave from Mitchellville, IA
"Picked up our new Winnebago View 24J last week from Lichtsinn RV. Picking it up could not have been easier! Everything was ready to go when we got there, all our questions were answered. We could not have been happier with the experience. Even the trade-in process was easy and felt we were treated very fairly. The videos they have available to watch are informative and easy to understand. We feel like we know Ben, even though we have never met him! Everyone we talked to was great; Nicole Follman and Dan Helgeson were especially helpful to us. We would not hesitate to recommend Lichtsinn RV to anyone."
Michael and Christine from West Des Moines, IA
"We are the proud owners of a new Winnebago Fuse 23A purchased from Lichtsinn on December 19, 2016. Our experience was wonderful from the very beginning. Nicole Follman, our sales consultant, listened carefully to our concerns and wishes. She even took photos of our Fuse and emailed them to us so we could be sure everything was cosmetically what we ordered. After we ordered the Fuse, Nicole kept us updated weekly on the completion/delivery date. It was nice to know that we hadn’t been forgotten about! David and our son flew to Minneapolis from Nashville, and a Lichtsinn driver took them to Forest City the next day. Our beautiful Fuse was waiting indoors on the cold winter morning. Service staff and other personnel introduced themselves and made them feel welcome.
The orientation was extensive, and they were impressed by the technician's knowledge and patience. They were even warmly greeted by a Winnebago manager. They purchased some extras which were quickly and professionally installed by the service staff. They were provided a space to spend the night in the Fuse and were given a car to use that evening. The experience from beginning to end was outstanding. We are sad that because we live in Knoxville, TN, we are too far away to have our service done by Lichtsinn in Iowa, but hope to visit them on one of our trips. We recommend them to anyone looking not only for a great deal on an RV, but also for outstanding service and professionalism. We can say with confidence that we experienced "southern hospitality" in the Midwest at Lichtsinn RV."
"Our sales consultant Nicole Follman and the rest of the staff at Lichtsinn RV were professional in all areas – pre sale advice, communication regarding delivery schedule, travel arrangement, orientation and the closing process.
Lichtsinn RV was very welcoming, has a friendly staff and have a comfortable environment. They also furnished us with a car while we were there which was great."
David & Patsy from Knoxville, TN
"My sales consultant Nicole Follman and Lichtsinn RV got me exactly the unit I wanted out of all the myriad of options. She also worked with me on the additional customized options desired. Lichtsinn RV went above and beyond in a last minute non-standard vent change."
Bob from Mansfield, PA
"Lichtsinn RV takes care of their customers. We have been searching for an RV for 2 years and have been to numerous dealerships. Lichtsinn RV is second to none. Our orientation was very informative and well presented. Our sales consultant Nicole Follman was great to work with! Her follow-up emails were refreshing and she stayed in touch with us even after the sell (A+)."
Mario from Swansea, IL
"Nicole Follman provided: Great customer service was very quick to respond to questions. Our orientation video and walk through were terrific. Also, no high pressure sales.."
Mike and Brenda from Rollingstone, MN
"We've been pulling a travel trailer for years and wanted to simplify our travels so started looking at smaller motor homes with a specific eye on Winnebagos. We traveled from Missouri to Lichtsinn because we heard they were one of the best to deal with and could always be counted on for helpful service. We met Nichole Follman and she took the time to let us go through almost every unit on the lot - -which is a lot!! We finally decided we didn't want to invest in a new motorhome but would consider buying a used one if the opportunity arose. Nicole was quick to call us when a 2014 25 B Minnie Winne came in for a trade. She knew the owners and thought this might be just the rig to get us started in a motor home. She did the video tour and actually gave it a test drive for me. When we arrived to pick it up it looked like a new one and they were quick to take care of a few minor issues when we did the final inspection. It was a real pleasure working with Nicole, Dan , Brett (the service guy) and Mr. Anderson at the parts counter. I'd recommend Lichtsinn to anyone looking for a Winnebago. By the way we just got back from our first 1800 mile trip in our 25B and we couldn't be happier - -it's really simplified our camping and touring experience.."
George from Meadville, MO
"Lichtsinn RV sets the bar for all other Winnebago dealers. I have never dealt with any organization that is 110% customer oriented! Our 2017 Forza 34T is the second motorhome we have purchased from them, both during GNR. Each time all the staff excelled in trying to meet our needs. Nicole Follman and Justin Overland went out of their way to solve all of our problems in a very timely manner. I wouldn't even consider any other dealer for my Winnebago purchase, even though they are 570 miles away!."
Darrell from Bartlesville, OK
"Lichtsinn RV sets the bar for all other Winnebago dealers. I have never dealt with any organization that is 110% customer oriented! Our 2017 Forza 34T is the second motorhome we have purchased from them, both during GNR. Each time all the staff excelled in trying to meet our needs. Nicole Follman and Justin Overland went out of their way to solve all of our problems in a very timely manner. I wouldn't even consider any other dealer for my Winnebago purchase, even though they are 570 miles away!" - Darrell from OK
"Nicole, you were so very helpful -- without being pushy...One final point, and a value added benefit that we can't overstate was the care and detail covered in our delivery orientation...Thank you so much for being just the dealership that you are, and when we think about trading be assured that we'll be back in Forest City." - Peter Pazucha
"It has truly been a great pleasure doing business with you and your entire staff. You can rest assured we will not only continue doing business with you but recommend you to anyone who needs an RV from a Great Dealer." - Sande Tomlinson
"Lichtsinn Motors has a dynamite team in place! Their professionalism, knowledge and customer service is way above all other dealerships we had visited in searching for our second motorhome. Even though I asked a gazillion questions over a two month period, Nicole Follman was very patient and answered all of them and even sent photos to prove the seats really did swivel. We were offered a fair trade in price for our Class C and all the financial transactions were handled efficiently. When we picked up the Vista, Ben's walk through the unit was very thorough. His knowledge base was remarkable. Upon our return for warranty work, that too was handled in an efficient manner with everyone involved keeping us informed. It is obvious that the Lichtsinn team prides themselves on their knowledge base and professionalism at all times." - Barb M.
"Nicole was always available via phone or e-mail." - Dwight & Mary Ann Liggett
"Nicole has been very courteous. She has answered all of our questions and always returned phone calls promptly." - Jean
"Our total experience was excellent with Nicole, Brad and Amanda." - Don & Marcia Hovinga
"We just got the Scamp 5th wheel yesterday, and we love it! Nicole was a pleasure to deal with. She was very friendly, and so great about returning e-mails and phone calls promptly. We would definitely buy from you again if the opportunity arises." - Ron & Lisa Ropp
"Nicole listened and professionally showed the models we came to see, and Hannah processed the paper work easily and confidently, assuring us we were 'In Good Hands.'" - The Thornills from Kentucky
"Dorothy & I have owned motor homes for over 30 years. This is our fourth motor home, three of them Winnebago. This was our first dealing with Lichtsinn Motors. Your sales and technical staff performed well beyond our expectations. Other dealers have a tendency to unlock the motor home and disappear. Your staff stuck with us, answering questions, making us feel at home at your dealership. Nicole Follman made sure we did get to look at the four motor homes we mentioned to her prior to our visit. She was careful to ask the right questions, listen, and guide us enough so we made the right decision. Nicole wanted to make sure that if we purchased, we would be happy. She also called us later in the evening to answer any additional questions we had and to make sure we were comfortable. Your staff is one you can be very proud of."
- Bill & Dorothy from Minnesota
"Thank you very much. We have enjoyed watching your video clips and viewing your website for quite some time. Since I have been active in computer data communication since the 1980s it is refreshing to see someone who really understands and uses this media as it can be used to maximum effect.
In this regard I felt your organization deserves to benefit from a job excellently done. Our road to complete the purchase process of the Navion was a long one. Without the excellent support we received from Nicole we would never have had the confidence to purchase an RV.
The survey from Winnebago has not arrived as yet. I can state that Ben was excellent in his walk around and extremely thorough. There was four points of understanding that had been conveyed to me incorrectly by others which he illuminated for me very well.
In general I typically withhold maximum scores on surveys. When I get the survey from Winnebago, I will give you maximum scores in all categories.
Feel free to quote me, contact me, or ask anything of me in conveying the excellence of our experience. Our entire trip, the first to the Mid-West, has been pleasant, relaxing, and rewarding.
We thank you, very much."
- Steve from Maryland
"Feel free to quote me that I regret that I bought from another dealer in the West instead of from you. You know your product and offer great service!"
- Kimberly from Montana