Nicole Lovik-Blaser - RV Sales Consultant
Call me at 1-800-343-6255 or send me an e-mail at firstname.lastname@example.org!
Hi! My name is Nicole Lovik-Blaser and I am a Sales Consultant at Lichtsinn RV, and I love people and enjoy developing a relationship with my customers, the RV lifestyle is enjoyable to my guests and I feel honored to assist in making their pastime even better with the RV they purchase. I was born and raised on Forest City and enjoy the small-town living it provides for my family. I am married to a sports enthusiast and we have three children (Trey, Cooper, and Brinley) who keep us running from activity to activity! And our 65-lb. dog named Wrigley keeps tabs on us all! I love spending time with my kids and husband. In the summertime that usually means at a ball park – either watching one of my two sons playing baseball, my husband coaching baseball, or enjoying a Twins or Cubs game. In the winter, we embrace the frigid Iowa temps and snowshoe and sled as much as we can. Of course, on the really cold days, we prefer a family movie night in front of the fireplace! I attended Waldorf University, majored in public relations and minored in marketing, and received certifications from Sobel and Associates in Customer Service Training.
Reviews from Nicole's Guests
"You guys are Great! Nicole is the Best, fair dealing and pricing."
Leigh from West Des Moines, IA
"Took the train from Oregon to Iowa to pick up our Solis and it was very smooth from our pick up to our sales rep Nicole. Would do it again without a second thought."
Ed from Portland, OR
"Big shout out to Nicole, Brandon, Brett and the Lichtsinn team for making my experience a great one! Your #1 dealer is so well deserved- thanks again."
Bernie from Sparks Glencoe, MD
"We had a wonderful experience with Nicole Lovik-Blaser as well as the rest of the team at Lichtsinn! We were first introduced to Lichtsinn through their incredibly helpful website and educational materials as we researched buying our Travato. Nicole responded to my on-line request for information, and stayed with us every step of the way. I never dreamed I would fly half way across the country in the dead of winter to buy an RV, but after becoming familiar with Lichtsinn’s knowledge, experience and reputation for quality, not to mention their outstanding pricing, that is exactly what we did. I also can’t say enough about the post-sale follow-up, as they have been invaluable to us in dealing with some post-sale issues. Their customer service (and compassion) can only be described as extraordinary!"
Kathy from Venice, FL
"Just took delivery of a new Winnebago View 24D last week. The dealership pricing was solid, and the additional upgrades were performed by their staff with precision. There were no surprises or delays (actually a little ahead of schedule I think). Their facility is top notch and their folks very very knowledgeable. Thanks Nicole Lovik-Blaser for your professionalism."
Ted and Roxie from Almelund, MN
"This is our 5th RV purchase and without a doubt our best experience. A long way from home (Louisiana) but would do it again and probably will! Nicole Lovik- Blaser was our sales consultant and is now a dear friend! Thank you Lichtsinn for the best experience in purchasing our new Winnebago."
David and Debbie from Hackberry, LA
"We are return customers to Lichtsinn RV and have recently purchased a Winnebago Vista 27PE. Our salesperson, Nicole, was great at tracking down the Vista with the color schemes of our choice, coordinating additional options we wanted added, arranging pickup at the airport and more. Jeremy did a thorough walkthru of our new RV with us upon arrival. Anders did a great job of ensuring all issues were resolved and educating us on any functionality we didn't understand. We stayed 3 days on Lichtsinn's lot to shake down the RV and left the lot feeling confident everything was in working order. Thank you for a great experience and service!"
Janet and Jim from Sedona, AZ
"I flew all the way from the Gulf Coast to pick up a new Vita 24P from Nicole and her coworkers at Lichtsinn RV, mainly because of the fantastic reputation they enjoy among Winnebago owners. They certainly set the gold standard for customer treatment, from easy, no haggle purchasing, to the courtesy shuttle, loaner car and overnight accommodations for the buyer in their new RV. My personal sales associate, Nicole Blaser, was always available on the phone or once at Lichtsinn, in person for anything I needed. The entire sales and service staff was incredibly friendly and attentive, and even Ron himself stopped by to chat and introduce himself. I don't thin the typical customer gets this kind of treatment at other dealership. At Lichtsinn, I didn't feel like a number, but rather a valued customer whom they intentionally made feel welcome. Thank you!"
Craig from Mobile, AL
"Nicole's help and willingness to put up with my many requests and changes thru the whole buying process."
David and Myra from Emerald Isle, NC
"Nicole is professional with a positive attitude and very responsive to all requests for information. She was well informed of product and process for purchase. Had a great experience with Nicole B, Kevin, Jeremy and the team in research, purchase and pickup/orientation of our new Winnebago View."
Michael from Rosemount, MN
"I purchased my Travato here from Nicole. I traveled all the way from the Philly suburbs to pick it up. The entire staff is so friendly and helpful! It was worth the trip!!"
Kim from North Wales, PA
"Wow, what can I say!? Super thrilled to be part of the Winnebago and Lichtsinn RV family! The initial contact, continued support, and friendly banter of Nicole made the buying experience a thrill! The attention to detail and follow-through provided by Kevin during the sometimes daunting financial process made it manageable and easy. The comprehensive orientation offered by Brad was super informative and his patience put me at ease as I asked many questions. Rhonda’s photography skills captured my good side, and brief, yet thoughtful introductions by Hannah, Justin, and the man himself, Ron, sealed the deal! THANK YOU Lichtsinn RV for making the drive from Ohio worth every penny!"
Steve from Uniontown, OH
"What a great team to work with! From Nicole Blaser to Ben, Justin, Brandon, Ron and the rest of the Lichtsinn staff. So friendly and accommodating. This has been our best vehicle buying experience ever. Thank you! We are now loyal customers."
Mykal and Terri from Pleasant Grove, UT
"We just picked up our new RV from Lichtsinn RV, and we are very pleased with our entire buying experience! Our sales lady, Nicole Blaser communicated frequently with us during the construction phase and provided an accurate pickup date. Our RV was ready for us when we arrived, and all additional items that we requested be installed where completed to our complete satisfaction."
Steve and Lynne from Oxnard, CA
"When I discovered your site, I was immediately impressed with your detailed presentations of product and your personal attention to customer satisfaction. Although initially hesitant to make such a large purchase outside of my home in the Phoenix area, it soon became apparent that it would be worth my while to make the effort to travel to Iowa. I contacted Nicole Lovik-Blaser and began the journey towards delivery in May. She immediately showed the highest level of professionalism and genuine interest in meeting my expectations. I am sure she would tell you that my custom order and modification requests became quite the effort. Even I began to think I was asking too much and making things too complicated. But, she hung in there and ensured that all my questions were answered, concerns were addressed and never left me feeling like something reasonable could not be accomplished. Now to be sure, she was not alone in this effort. I want to also express accolades for Brandon Mondt and Anders Bartleson, both of whom ensured my transaction lived up to expectations. Upon arrival at your awesome facility, I was met with the upmost courtesy and willingness to help. From the initial orientation, to the final “goodbyes”, everyone with whom I interacted was friendly and quick to respond to any request. I will wrap up by stating that, without hesitation, I will make any additional purchases, major maintenance and referrals to acquaintances, with Lichtsinn RV. Thank You for providing an exceptional experience, in a world of growing mediocrity."
Ham Morris from Mesa, AZ
"Nicole was very patient and really listened to what we were looking for. She was honest thru and thru, never questioned anything we were told. The full orientation was awesome, Thanks Luke!"
Dallas and Lori from Fort Dodge, IA
"I live in northeastern Wisconsin and certainly have local Winnebago dealers here, however I bought through your dealership and your salesperson Nicole Lovik-Blaser due to her professionalism and the customer focus your website and dealership presented - especially after I shopped a few of the local Winnebago dealers.
Nicole was friendly, informative, straight forward and professional as was all your staff from the receptionist transferring my calls to the parts and service people who answered questions prior and during the purchase.
I ran into your website on some kind of a google search I did about used inventory, about 8 months ago. From there Nicole, who happened to be doing the website chat that day, kept in touch with me. She listened to my needs and concerns and worked with me to find a used vehicle that fit my needs and wants. Eventually she worked with me on ordering a new 2018 View 24V. Her follow up and professionalism exceeded all expectations. She was simply a pleasure to work with during the sales experience, follow up during the order process and finally the delivery of our new RV. Jesse, who spent hours orientating me to the vehicle at delivery, was patient listening to my concerns, questions and personal issues. He answered all of my question and then even encouraged more! Kevin, the business manager and Justin the Service writer were also low pressure and informative. The sales manager even came out and introduced herself.
Thank you, thank you, thank you for training your staff as well as you do and focusing on the customer as much as you do. Lichtsinn RV is really the best place I can imagine to do business!"
Paul and Betsy from Appleton, WI
"I just purchased my 2018 Sunstar LX 27N from Lichtsinn RV and I can't say enough about the help I received from Nicole Lovik-Blaser and Mark of the service team. Nicole helped me with photos and information when this was just a dream, and now I couldn't be happier with my purchase. I even had free use of a loaner car to purchase food before I left and area! The walk through with Mark was tailored to what I already knew about the rig and he patiently answered every question I had. I stayed overnight in the lot (electric and a full water tank) to check out the rig and had one issue with the propane filter that was promptly replaced the next morning before I headed out. Great service, great people. I too flew into Minneapolis and received a nice ride to the dealership from Darryl (Mark's Dad). Great experience, thanks for everything!"
Lisa from Berwyn Heights, MD
"Literally everything with my experience was done right! Your employees are great Brandon, Justin, and especially Nicole, couldn't have been more satisfied with them!"
Johnny from Los Angeles, CA
"This is an awesome dealership that is totally into making sure you get the right RV and then make sure they explain and demonstrate the vehicle and all the systems. But they also make sure they are easily accessible once you are down the road and have issues. Nicole Lovik-Blaser, you are a great sale person and a wealth of knowledge. Anders, thanks for all the help in service. Brandon, thank you for all the hard work getting us the best financing rate. Thank you to everyone we came in contact with, you were great and we are doing our best spreading the word that Lichtsinn RV is THE place to buy an RV."
Lou Ann from Wilmington, NC
"Nicole , Mark, and Brandon were all courteous and great to work with. Our Travato was prepared and ready for our stay. Your facilities are top notch!"
Mike from Bondurant, IA
"Nicole was very welcoming! We received a detailed walk thru with questions answered intelligently. No high pressure sales."
Randy from Marathon, FL
"Nicole displayed such warmth and she was never pushy in regards to a typical salesperson. The service team was very responsive to an impromptu generator oil change, they even changed an appointment time for my convenience!"
Beth from Sioux Falls, SD
"I want to thank Nicole Blaser, Justin and Travis who were so helpful getting us the right RV and sending us down the road feeling knowledgeable and comfortable. We rented last year and Nicole was very helpful and caring when we had a small issue. We decide to buy an RV and began the search. After talking to tons and looking the internet up and down, we determined a person we could trust was the best place to start. We called up Nicole, and yep........she is the best. Your guys from the shop put no pressure on as they educated us and took care of every detail. Great experience!"
Tim from Waterloo, IA
"Nicole was so responsive, even on the weekends! Service (Justin and Travis) were so patient with all of our questions, we had a lot of questions! Our kids loved being able to watch TV and have a snack in the lounge while we were learning about our RV. I can't tell you how helpful that was so that my husband and I could focus and learn while we were there."
Ty and Vanessa from Kansas City, MO
"Lichtsinn RV made us feel right at home and welcomed. Nicole was willing to do everything via email which was awesome as we live in Wisconsin. Service was helpful and eager to please by solving issues before we found them."
Richard and Peggy from Kewaunee, WI
"I love my new Trend. Nicole Blaser and team made this transaction very easy. I was very impressed by the atmosphere when we went to pick up the RV. They make you feel like family. We drove from NC to Iowa due to the professionalism of Nicole and her talking me through the process of what RV would be right for me. It was a tough decision and I wanted to deal with a dealer who had a great reputation for not only sales but service as well. So glad I went with Lichtsinn RV. THANK YOU!"
Laurie from Mount Gilead, NC
"Our sales consultant, Nicole was great when we arrived. Lichtsinn RV worked hard to find great financing and insurance for us! Ben did an awesome job showing us everything about our RV."
Kathy from Emmetsburg, IA
"A few weeks ago I purchased a 2018 59G Travato and I would like to express my appreciation by recognizing five employees. First, I need to say that if it wasn’t for Nicole Lovik-Blaser’s professionalism and patience I would had never purchased a Travato. Nicole was the playmaker and after several phone conversations she had me talk to Dan, in Finance on the phone. It was after one phone call with Dan that I determined he was really a knowledgeable man. Dan patiently worked through financing, insurance and warranty programs with me. Thus, after working with Nicole and Dan I decided to come from New Jersey to purchase my Travato from Lichtsinn RV in Iowa.
Upon my arrival I was picked up by a very friendly driver at the airport who made a two hour drive to Forest City seem like only 60 minutes. Next, I met Nicole who walked me to my Travato. Then she introduced me to her son, had me meet the Sales Manager Hannah Lunning, arranged for a courtesy car and gave me directions to the nearest hotel and restaurant. By the way, I had a great evening in Forest City and found the people to be very friendly.
The following morning I drove up to the dealership and saw my Travato out front. Nicole introduced me to Brett, a service technician. Brett gave me a two hour orientation and was very patient, knowledgeable and professional. Brett introduced me to Anders, my service consultant. Anders gave me his business card, answered some additional questions and informed me that he was my go-to guy if I ever had any problems or questions. Frankly, Anders made me feel comfortable knowing that I had someone to call. I then met with Nicole again and she brought me to Dan's office to finalize the purchase of my Travato. Nicole greeted me afterwards and congratulated me. After spending the night in your lot with other RV owners I headed back to NJ. A two day trip back home turned into three days since I wanted to break in my Travato correctly, not exceeding 60 miles per hour.
In closing, I commend Lichtsinn RV on their business program and their employees professionalism. Also, I would like to say thank you, to everyone who made my experience in purchasing my Travato. By the way, I named my Travato “KJ” after my kids, Kristin and Joseph. Also, I'm happy to report I am getting along well with KJ but KJ could never replace my kids who now live in North Carolina and Florida. However, I'm hoping KJ is going to make my trips to see them more enjoyable."
Gerry from Lincroft, NJ
"Everyone at Lichtsinn RV was so courteous and respectful. Nicole had a friendly disposition and attitude which made for an easy and enjoyable encounter. We appreciated working with Nicole and the rest of the Lichtsinn RV team involved."
John and Nancy from Rose Hill, IA
"Lichtsinn RV demonstrated a team approach throughtout the whole process. Nicole was awesome at communicating every step of the way. I greatly apprciated the transportation and use of a vehicle that Lichtsinn provided. My whole experience was great!"
Laurie from Mount Gilead, NC
"I am officially no longer a wannabee. I flew to Minneapolis last Tuesday (May 16th)and was shuttled to Forest City Iowa by Larry. We were at Lichtsinn by 1:00. My tech was Brett and he did a very thorough job going over all of the systems. Of course, even with taking notes, I promptly forgot a lot. I got to spend time with Brandon Mondt (Business Manager aka the money guy) Hanna (not sure…maybe Nicole’s boss) and Anders Bartleson (Service Consultant) he was very helpful and will be my go-to-guy when I have a question. Lastly I can’t say enough about Nicole Blaser. Nicole was so pleasant to deal with and always going the extra step to make sure everything was taken care of. I was rushing because Colorado was having a snow storm due in on Thursday night…that I forgot to take pics at Lichtsinn. Well the snow storm came in early and hit while I was driving in. Have I said yet how much I love my G. As I was driving the screen, where the speedometer is, said icy roads. I looked and the temp outside was 37 and it was raining. As I laughed at the silly thing, there was suddenly 3 inches of ice on the road and multiple cars in ditches. Yes one of Colorado’s hail/sleet storms. We made it just fine, thanks to the warning. Has anyone else had this happen? I think my Travato's name is Lucy…she’s a girl, red, and makes me smile...the name is still a work in progress..."
Lannie from Colorado Springs, CO
"Nicole's RV knowledge was outstanding. The educational orientation of my RV by a certified technician was SUPER! Also, having NO delivery miles on my RV was a plus!"
Gilbert from Anniston, AL
"Nicole answered all my questions and explained the answers in very easy to understand words. She also made sure I knew what to pick up in the dealership store to make my first day camping successful! All the employees throughout the departments that I needed to talk to were immediately available. I must say my experience was great, Lichtsinn RV did a great job!"
Joe and Kathy from Omaha, NE
"I had the good fortune of doing business with you all, buying my new Winnebago Vista LX 30T from your dealership in November. I hope you received my 'final' report and survey regarding my experience - certainly a 10 on the 10-point sat. scale for sure!
As I have become more familiar with my rig, and given I am 2,100 miles from Forest City, I have had to contact both my Sales Representative (Nicole Lovik-Blaser) and my Service Representative (Justin Overland) on a few occasions - both via phone and email. I cannot begin to tell you how helpful both of these good people have been to me. Of course with a new motor home there will be issues encountered, or items that I just plain forgot from my orientation. Justin has been extremely helpful in answering my many questions and helping me trouble-shoot issues from afar. And of course Nicole is always attentive and responsive whenever i need her help.
Just a quick aside - I was camping on the Central Coast in California a few weeks ago. A new neighbor pulls up in a fairly new Winnebago, and of course we get to talking. Small world - he bought his rig from you all last Fall. We both couldn't pass out the praise any faster for Lichtsinn RV and all the great people.
I am planning a couple BIG trips this year, and Forest City Iowa is definitely on my list. Although I have copied both Justin and Nicole with this email, I am sure you will find a way to pass along my thanks for all their help.
I will say this in closing: people frequently ask me why the heck would I go all the way to Iowa just to buy a motor home. When I explain the extraordinarily high level of satisfaction I have experienced with your staff they usually get it. Lichtsinn RV obviously knows how to do business! My very best regards to you and all the good folk there. "
Paul from Granada Hills, CA
"Nicole Lovik-Blaser was very helpful when showing us the RV from the first time down there. She clarified a lot of things for us and if she wasn’t sure on a question, she checked right away and got back with us.
Everyone at Lichtsinn RV was just so very friendly and had such a wonderful sense of humor – Nicole, Ben (service technician) and Dan (finance)."
Max & Nina from Dakota, MN
"Our sales consultant Nicole Lovik-Blaser provided the terms of contract upfront and they did not change. Within a few hours, we had the additional equipment Installed we requested. Lichtsinn RV also provided us with a loaner car and RV parking/electricity hookup for our trade in. Thank you."
Mary & Ben from Las Vegas, NV
"Barb and I want to thank Nicole and Hannah for the great buying experience we had with Lichtsinn RV. This was our first RV purchase and we didn't know what to expect but we were pleased with the process. Everyone was friendly, professional and helpful along the way. Thank you Lichtsinn RV for making this a good experience."
Brian & Barb from Plymouth, MN
"We ordered a new 2017 VIEW from Lichtsinn in September and took delivery recently. Wow, what a pleasant buying experience. Since we live 1200 miles away, all pre-delivery communication and paperwork was done via phone and internet. Hannah in the business office and Nicole in sales made the process very painless. We were updated weekly on the status of our order and the delivery date.
The customer service is outstanding. We were warmly greeted upon arrival at the dealership and everything from the paperwork to the walk-thru and orientation of the VIEW went very smoothly. Our unit was as clean as a whistle inside and outside when we first saw it. We just can't say enough about how professional and caring everyone is at Lichtsinn. For us it was well worth the 1200 mile drive. Being able to camp overnight at the dealership was a big plus for us. And I liked being able to do the engine break-in myself on our way home."
Gary & Judy from Salisbury, North Carolina
"All of the personnel that we came in contact with were extremely knowledgeable! Nicole Lovik-Blaser, Hannah and our guide giving us our orientation.
The driver from the airport was very friendly and more than willing to go out of his way to show us around.
We are so pleased with Lichtsinn Rv. They go out of their way to give you the best service possible. We took advantage of staying on their property to get accustomed with all aspects of our RV. They helped us so much with everything.
Thank you so much! "
Jean and Mark from San Angelo, TX
"Purchasing an RV at Lichtsinn was a superb experience throughout every context, and within all aspects, of the purchasing process. Nicole was a knowledgable, caring, patient and responsive sales counselor with answers, factory rapport and without ever exerting pressure. Then upon delivery every member of their business, parts and service team were attentive, seasoned professionals. This dealership's clear and present team approach is truly first class in every respect, including offering an impressive physical ambience that is unsurpassed, not only as an exemplar within the RV industry, but I believe in greater automotive industry as a whole. Plus, I found there to be exceptional value, by paying no more for this level of seasoned, first class attention, ... from 1st phone contact to a "all-smiles" drive-away in our new View, ... and now to after-the-sale support and service.."
-Dan from Loudon, TN
"My wife and I were shopping for a Class B van to replace our Truck Camper and had narrowed our choices down to a Travato 59G or 59K, all via online reviews and the Travato group on Facebook (a great resource, by the way). After a really bad experience with a local Winnebago dealer here in the San Francisco Bay Area, we decided to give Lichtsinn a try since no dealers anywhere near us had inventory to show us. The salesperson assigned to us, Nicole Lovik-Blaser, was extremely patient and helpful in answering the many questions we had. Tape measure in hand, she spent well over 90 minutes giving us a detailed "video tour" of he coach over the Internet (as the former CTO for a technology company, I was impressed with their creative use of technology. Every time we had a question, we got a response almost immediately. We ended up purchasing a 2016 Travato 59K they had in inventory, which they also retrofitted with some of new features from the 2017 model year, which was a great help, saving us both time and money compared to waiting on a new 2017 model from the factory. When the "K" was ready for delivery, they picked me up at the airport (for a reasonable $100 fee) and then spent the better part of the day on orientation with the coach, which was thorough and professional. I did run into a small problem during the trip home which required a return to the dealer, but their service team resolved the problem quickly and to my complete satisfaction. Though I had to fly more than halfway across the country and drive back, I can heartily recommend the team at Lichtsinn RV for their product knowledge, professionalism and overall friendly and responsive customer service."
- Vince and Lori from Novato, CA
"Everything was great. Nicole is a wonderful sales person. Ben and the service guys are equally nice. As far as service and personality, you guys are miles above your competition up here in Minnesota and we know because we've met everyone statewide. Been to other RV Dealerships. No ones building, people or website comes close to what you have here. Very good shopping experience. Love the website. Love the videos"
- Omar & Julie from Minnesota
"Nicole and Mark, who gave us the 'run down' on the ERA, were wonderful. Nicole was actually a stand-in for another salesperson who we started with. She helped us because the other lady was gone the day we came initially. I wouldn't want to count the emails and phone calls we corresponded with. She is terrific and very good at what she does. Remember we live 407 miles from your dealership. I will certainly recommend Lichtsinn Motors to others."
- Sincerely, Loran W. Wilson
"I wanted to say how pleased we were with Nicole Lovik-Blaser's sales presentation on the Winnebago Adventurer 38Q when we passed through your dealership last year. Her product knowledge and great personality made the experience very pleasant. She answered all of our questions and took the time to introduce us to your sales manager and prepare a quote."
- Dave Kornichuk from British Columbia
"It was great to finally meet you. I was very pleased with the way you treated my daughter and I. The motor home handled awesome on the trip back home. I know we are going to love it. We felt very comfortable with the purchase from start to finish. You have a very professional staff. We will highly recommend our friends and family to do business with you folks at Lichtsinn RV. Thank you for everything."
- Mike & Nikki McRae
"Good Afternoon Nicole. Just wanted to let you know we drove the Travato 4500 miles the first 12 days we owned it. It performed perfectly. The functionality of the unit was just what we had hoped for. Keep plenty in stock. We'll be sending our outdoor loving customers and friends your way. Thanks to you and Hannah for making our day at Lichtsinn a pleasure. It was worth the trip."
- Mick and Beth Endersbe
"I can't tell you how refreshing your customer service is. First of all, your web-site was very helpful to me. The video of the 30T was extremely informative and it was the deciding factor for me to pursue purchase of that particular model. Nicole was very nice on the phone and kinda walked me through how we could get our motorhome from you, straight from the factory. She was always responsive and followed up with polite phone calls. To make a long story short, Lichtsinn, and Nicole exceeded my expectations, and I know I will refer to your web-site often."
- Lorelei Albert
"Our whole experience with Lichtsinn RV was top notch from start to finish. Because of the wonderful reviews we had read, we decided to make the trip from Indiana and purchase our first ever motor home from Lichtsinn. The great photos and detailed video on their site gave us confidence to buy something "sight unseen" which we rarely do. Invaluable for us was the ability to have training during the orientation and then stay on the lot a few nights and get immediate answers to our many questions.
We also liked the idea of driving our new vehicle the first 1,000 miles in accordance with the "break-in" guidelines. By the time we left, we felt better equipped to handle the trip home and get started with our "new adventures" on the road. All the staff we dealt with was very friendly and professional. It was a great experience. Thank you Lichtsinn! Everything met our expectations."
- The Courtney's