Forest City, Iowa – The Recreation Vehicle Service Technician Certification Board is pleased to announce that Ben Follman of Lichtsinn RV in Forest City, Iowa, has successfully qualified as a Certified Appliance Specialist RV Technician. The industry certification lets consumers know that the service technician working on their RV has developed well-rounded RV repair, diagnostic, and component part replacement skills.
Each technician must complete the Certification Career ladder, a comprehensive three-step testing process. Certification standards were developed by a team of RV industry technical experts under the supervision of educational testing professionals from the Michigan-based National Occupational Competency Testing Institute (NOCTI). To retain certification additional education and training requirements must be met every five years.
“On behalf of the entire RV Industry, we congratulate Ben for his outstanding commitment to customer service and satisfaction,” said Recreation Vehicle Dealers Association President Phil Ingrassia. “Follman joins an elite group of technicians across the country who have successfully met the high standards of the RV industry’s Career Ladder certification program.”