Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible rig price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Online Inventory, Resources and Information – A majority of RV purchases today start with online research, so as a buyer you can compare one RV to another in the comfort of your own home. As you are doing so, take note of what information dealers provide online. Is it limited…leaving you to wonder what are they leaving out? Is it laid out poorly making it hard to understand and if so, what does this say about what an in-dealership experience with them might look like? That’s why it’s important to find an RV Dealer that is transparent with this information, providing any and all RV information online in addition to verbally. Pricing may not always be available due to manufacturer pricing restrictions, but is all of the other information readily available? Items including Window Sticker, Option Itemization Breakdown (if ordering new), Vehicle History (on preowned), a warranty on preowned etc. are all important factors to look at when purchasing an RV.
Many dealers are so focused on the race to the sale, they may not take the time to thoroughly understand what the buyer’s RVing needs are instead trying to push them into an RV that has been sitting on the lot for too long or an RV that they are being incentivized to sell by the dealer or the manufacturer. They may try to shortcut the RV buying process providing limited information and detail on the RV and the dealerships “after the sale” availability.
This is a critical question – How much will the dealer support you AFTER you buy your RV? What resources do they have available to you? If you have questions about your RV after you leave the dealers lot, do you have dealership resources to contact and will they actually be available to answer your questions? What other resources are available to you including informational videos on the RV you purchased regarding usage and maintenance items? What does the dealerships follow up with you after your purchase look like, not only in the short term but the long term of your RV ownership?
At Lichtsinn RV our intent is to be as thorough as possible with the information we provide online for our motorhomes for sale, this includes video and over 100 photos on every RV. If there are any additional questions we may not have covered we can answer them over the Phone, Email or Chat or even show them virtually through our LIVE Video Appointment option. Window stickers are included online for all new RVs. For those wishing to order an RV we review the options available with you and provide you an option sheet directly from the manufacturer so you can see everything available. We know that purchasing an RV is a big investment, regardless of the price. We will take the time to thoroughly understand how you plan to use the RV to help find the best RV for you, providing you any needed resources and taking as long as you need to ultimately decide which RV is right for you.
At Lichtsinn RV, Winnebagos are the only New Motorhomes we carry. This allows our team to focus on Winnebago motorhomes exclusively and create unique Winnebago Product and How-To-Videos specific to Winnebago RV Models. So whether you are in the research phase of determining the best RV for you, or you’ve purchased an RV and are wondering how a feature works, or looking for RV maintenance help, you can find it in the Lichtsinn RV Video Library. At Lichtsinn RV we know your Lichtsinn RV Experience starts from the moment you pick up the phone or chat with us online and extends throughout the lifetime of your RV ownership. Your sales consultant will be in touch with you regularly to see if you have any questions during your RV ownership, your assigned Parts, Service and Business Office Team Members will work with you to ensure you enjoy your RV experience throughout the life of your RV.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Experience the Best℠ at Lichtsinn RV, the #1 Winnebago Dealer in North America for the last five consecutive years. Lichtsinn RV is located 1 mile north of Winnebago Industries in Forest City, IA and we proudly sell new Winnebago motorhomes and pre-owned RVs from various manufacturers. While at Lichtsinn RV, you can expect no delivery miles on new RVs, a complimentary half-day educational orientation of your RV, excellent guest reviews, an assigned support team from sales, parts, service and the business office, superior accommodations, no-hassle pricing and competitive financing. See our extensive new and used inventory here.
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