Reed Burkholder - RV Sales Consultant


Call me at 1-800-343-6255 or send me an e-mail at reed@lichtsinn.motosnap.com!

 

Reviews from Reed's Guests





"Someone was always available to answer questions when I would call or would get right back to me if they were busy. Felt immediately welcomed when arriving at Lichtsinn. My name on the map board was very cool. Made to feel like I can call back at any time for help."

Connie from Laconia, NH


"Friendly, helpful staff. Everyone was knowledgeable and had a positive attitude. Ease of purchasing our RV via phone and internet. Scheduling a technician to go through your RV with you and spend as much time as necessary for you to feel comfortable with the operation of our RV."

Barbara from Texarkana, TX


"Genuine customer service. Reed made sure my needs and comfort were met. He took time to explain things, made sure that I understood and answered my questions with sincerity. "

Tom from Arnold, MO


"The salesman was not high pressure. He was great at explaining the RVs. Our experience was very positive for purchasing our first motorhome!"

Merle and Ruth from Iowa Falls, IA


"Great people, excellent service and Reed went above and beyond. Brandon was thorough and explained all our options helping us to make sound decisions to suit our needs. Travis was patient and informative. Justin was reassuing as we begin this new adventure. A huge TEXAS YEEHAW and thank you to YA'LL!"

Terry and Lydia from Vidor, TX


"We had the BEST buying experience ever. This is truly a customer oriented dealership. Our sales consultant Reed Burkholder was the finest sales professional we have EVER worked with-thorough, honest and professional in every respect. Every other member of the staff treated us as VIPs even though we were just normal customers. I have bought five RVs and that was the finest experience I have ever had. I drove over 800 miles to deal with Reed and his colleagues. It was worth every minute. Words fail me because I run out of superlatives when describing my experiences at this truly outstanding dealership."

Dick and Mary from Colorado Springs, CO


"We could not be more pleased with our experience at Lichtsinn RV! The Lichtsinn team exemplified professionalism, friendliness and fairness. Reed our sales consultant stuck with us throughout the whole experience, finding solutions to our unique set of needs and engendering a high degree of trust. Brandon in the finance department worked with us regarding all issues arising from us being residents in a foreign country and solved any other issues that came about. Our service consultant Justin showed extreme patience and answered question after question with good humor. Mark, a service tech gave us an excellent, almost 4-hour orientation. Hannah, the sales manager set up a great tour of the Travato plant with her father. In addition, the staff treated us with kindness and warm smiles which went a long way to make purchasing an RV a pleasant experience. The Lichtsinn RV team is as good as the standards its leader sets!"

Bill and Sima from Chicago, IL


"Reed provided us with excellent customer service. Ben and Anders in the service department were very willing to explain the motorhome functions to us. Brandon in finance department was very thorough going through the paperwork and explaining extended warranty information. Overall experience at Lichtsinn RV was great!"

Dick and Barb from Myrtle Point, OR


"Buying from Lichtsinn RV was a no hassle deal and we received a fair trade price. Reed and the rest of the Lichtsinn RV staff took care of us very well while we were there! "

Dalton from Cedar Rapids, IA


"All the employees were very friendly and helpful. Reed was patient when helping me with the many questions that I had and if he didn’t know the answer he went to find the correct answer. I was grateful to be able to stay and test everything out so that I was confident when leaving with my new RV. "

Betty from Fayetteville, AR


"Exceeded expectations in all respects! Certainly the most satisfying vehicle purchase ever. Ron Lichtsinn and the entire staff demonstrated their commitment to customer (or "guest" as they say") satisfaction at every contact. From my first phone contact with salesman, Reed Burkholder, he set the tone of responsiveness, honesty, and service. Lichtsinn RV was in a whole different league from the dealers closer to home. I admit we did have some hesitation about flying 1/2 way across the US to pick up our Winnebago View and drive it back to Connecticut. We are so very happy we did.

The pricing was competitive and the service had been incredible. Everything was scheduled at our convenience and they accommodated some needed changes. After an early morning flight from New York, we were picked up at the airport and driven 2 hours back to Lichtsinn. Once there, Reed started the process for us. Brett Torkelson, a service tech, spent hours with us going thru the demo. After we finished the demo, we were able to park our new RV and plug in to on site power for our first night. We were given use of a courtesy car while our RV remained parked at Lichtsinn. The next day we had more questions and a few punch list items...all given prompt attention. Our Service Consultant, Justin Overland was consistently patient and helpful with our many questions and concerns. Overall, an awesome experience. Our appreciation to the fine folks at Lichtsinn RV for our happy entry in RV travels. (And a special note of appreciation to Ron Lichtsinn, who undoubtedly sets the standards of customer service and supports his staff in providing it.)"

Michael from Newtown, CT


"Using the inside Service Bay to transer our stuff into the new RV was great. Staff was excellent specifically: Reed, Mark, Dan, Hannah and Anders. Your facilities and Service Department was excellent."

Kerry from Jacksonville, FL


"I arrived to pick up my new Travato 59G late in the day, but the staff at Lichtsinn were wonderful as they assisted me in getting through orientation/inspection, financing and departure in a fast, efficient, thorough and friendly manner. The RV was immaculate and prepped perfectly. I'd like to thank Reed Burkholder (my sales consultant), Gary Compston (the driver who picked me up in Minneapolis), Hannah Lunning and Heidi Thompson for meeting with me, Ben Follman for the great orientation, Anders Bartleson for offering his Service assistance and Dan Helgeson for the no-pain paperwork and financing. It was a wonderful experience with professional staff that I don't hesitate to recommend to anyone looking for a new or used RV purchase. My only regret is that I couldn't hang around longer (was trying to beat the snow and cold back to the Northwest)!"

Roger from West Richland, WA


"Our salesman Reed, financing advisor Hannah, service rep Anders, service technician Brett and owner Ron all greeted us like a homecoming - "Welcome Home!". During our stay at the dealership we were given a loaner car which was very helpful."

"We had an excellent orientation with Brett. He was very patient with our newbie questions and was thorough when going over the details of our new RV."

Janet and Rachel from Davis, IL


"What a pleasure to work with Reed and all the other staff that helped with the delivery of our new Winnebago Journey. No high pressure sales tactics, and all issues we found were taken care of while we were staying at the beautiful Lichtsinn facility."

Larry from Frederick, MD


"Thanks to Reed Burkholder and the staff at Lichtsinn RV. I purchased my first RV in June 2016 as I needed a place to live while building a new home. Reed and everyone made it such a wonderful experience, that I decided I wanted a newer and smaller RV to use for pleasure. So Reed offered up several options so I had a nice array to chose from and I traded my 1999 Itasca Sunrise to a 2012 Winnebago Via 25Q. As a first time RV owner, I had my questions and concerns, but The Lichtinns staff answered everyone of them and made me feel a valued part their family. So thanks again, Reed, Heidi, Dan, Justin, Anders and Brett!!"

Michele from Spicer, MN


"The folks at Lichtsinn RV were awesome! I’m so happy with my RV and the buying experience. I have not had any troubles with my used RV so I do not know about thee service dept, but from what I’ve experienced so far I have no worries. Thank you Reed, Dan and Mark. Happy trails! "

Vincent from Litchfield, NH


"From the first day we walked in to Lichtsinn RV, we received excellent service and attention from their staff. Reed Burkholder discussed several options with us and after searching for many months, we finally found the Winnebago best for our family. Reed walked us through the process of ordering the RV and kept us informed with frequent emails over the summer as we anticipated its completion. It was a smooth process with many friendly faces and support along the way. We are pleased to have a Winnebago built in Iowa. We received great care from Reed and the entire staff at Lichtsinn RV. Thank you!."

Angie from West Des Moines, IA


"From Reed to Hannah to Joshua to Luke to Chris – everyone we’ve talked to, even those not directly involved in our sale – have been superb.."

Rick and Gwin from Oklahoma City, OK


"The sales and technician staff at Lichtsinn RV were so helpful to us as first-time-RV buyers. We traveled there to research our purchase for many reasons. The exact motor home we wanted was available there. The one-on-one training and complimentary overnight trial run right on Lichtsinn's property was a benefit that we highly valued. The next morning the technicians added follow-up support to the fulsome training we received the previous day to respond to question after our one night experience. But something I have valued beyond those things that one could say you should expect upon the purchase of a motor home, is the patient and expert responses to my questions that have come during or after a new travel experience. They also helped link us to local experts & service providers for our Era. I am proud to be a Lichtsinn customer and recommend them to others. Special thanks go to Reed Burkholder and the technicians who have helped this newcomer to the RV way of life. We are now ready to head out on our first cross country jaunt.." -Nancy from Ames, IA


"The entire operation works hard to provide excellent customer service. They are accustomed to working with customers remotely and they communicate regularly to provide updates which is nice. Hannah, the Business Manager, was amazingly helpful in assisting with financing. Hannah also made sure that all of the many loan closing steps were accomplished so that we closed on time. It was so nice to be able to email and phone actual people who wanted to help us accomplish our RV dreams. A special thanks to Reed and to the service department for helping us to figure out what features we needed. Would never buy a RV anywhere else!" - Amy from Las Vegas, NV

"This is an awesome dealership!!!!!. My sales consultant Reed Burkholder was so patient and knowledgeable in answering my many questions as a first time buyer. The entire staff from sales, administration, service, orientation to parts dept were so friendly. I purchased a used 1999 Itasca. The day I picked up the RV, I was given the same 5 star treatment as the other people picking up their brand new RVs. I stayed and camped overnight so I could asked questions the next morning. Very pleasant stay. I would recommend this dealership to anyone wanting to purchase an RV. If you spend a few hours in the dealership and visit with other customers, you can see why people come from all over to purchase RVs from this dealer. Thanks again everyone at Lichtsinn RV!!!!!!" - Michele from Blairsburg, IA

"Our salesman Reed and the entire staff at Lichtsinn are first class. This is the 5th Winnebago we have owned and the buying experience was wonderful! Thank you so much for a great time!" - Paul and Shirley, from North Liberty, IA


"We had a great experience here. Everyone was so pleasant and helpful. Above and beyond. A big thank you to the coolest salesman ever, Reed Burkholder. And spending that much money was made easier with the smile of Dan Helgeson (AKA Fluff). Thank you so much, guys. We'll miss you when we leave tomorrow.!" - Charles and Paula, from Ventura, CA


"What a truly flawless experience! We recently purchased our 2016 Navion J from Lichtsinn. I have to say, I was a little nervous about making such a large purchase via email and phone calls, but if I had to do it again, I would definitely purchase again from this company. Reed was our salesman and was quickly responsive to my MANY questions and concerns. I spoke with numerous people throughout this process from many departments. All were great. We flew there from Baltimore to Minneapolis and were picked up by Lanny Jenkins and had lively conversations with him all the way to Forest City, IA. We were greeted by Reed and had a short orientation to our new RV where we were given a courtesy car to use for our stay there. We stayed there on their lot for the night. We had a 3.5 hour THOROUGH orientation the next day with Ben who answered all our questions. We also met with Hannah who took us through all the final necessary paperwork. We had the pleasure of taking a fantastic tour of Winnebago, which really made us realize what a quality RV we had purchased. Prior to our leaving Lichtsinn, we decided to pump out and fill up our water tanks. Brian, who was working on another RV, came over and gave us newbies a great lesson on the process. We left after that and went to Moscow,IA to have the HWH levelers installed which was yet another great experience! The ride back to Baltimore was enjoyable and helped us get used to our new RV. Would be happy to talk with anyone who had questions about purchasing from Lichtsinn!!" - Carol and Tom from Grasonville, MD


"It was a pleasure to do business with Reed and everyone at Lichtsinn RV. All were very helpful, pleasant, and willing to take time to explain all aspects of the sale. Your kind of company is very hard to find. All too often all they are interested in is getting paid and showing you to the door. You folks will have only good things in my memory and many thank yous!" - Wink from Sheridan, WY


"You have a fantastic team at you dealership... Not only did your team take care of my numerous questions..their enthusiasm instructed me every step of the way. Ben has to be your best hands on instructor as he was so very patient and personable. I would be remiss if I failed to mention Hannah, Justin and Brian who were great at making  my purchase so positive..of course it all started when your skillful salesman Reed initially hooked me...I highly recommend the unusual experience you have created in purchasing an RV!" - Ida from Knoxville, TN


"After taking delivery of our Itasca 26HE and returning to Texas we could not be happier with our purchase and especially the opportunity to purchase from your dealership. Reed and Hannah were incredibly helpful and professional during the process." - Mark and Kelli from Texas


"Reed, I just wanted to say what a pleasure it was to do business with you and the rest of the Lichtsinn team. It was a wonderful buying experience all around for my wife and I. We will most definitely share our experience with others. Your attention to detail and willing to go above and beyond was evident from the first time we met with you last October. The buying process was easy. The delivery process was easy and thorough. We will not hesitate to buy from you again. Thanks for all your help and have a great day." - Dustin Leen


"Ray and I would like to 'thank' you, and your staff, for the pleasant experience we had during the process of purchasing our 2014 Adventure 32H.

It was a pleasure to work with Reed, Hannah and Bill ...they are very professional, friendly and knowledgeable individuals. Reed...did a great job of staying in touch with us during the whole process, promptly communicating any details we needed to know to complete the purchase and delivery of our coach. Hannah was very organized and made completing the paperwork quite easy. And, yes, Bill's orientation was very helpful. He did a great job of explaining the workings of the mechanical and electrical parts of the coach with detail and he was able to answer all our questions. 

Again, we 'thank the staff' at Lichtsinn RV for making the purchase of our Winnebago an enjoyable experience and we look forward to warm weather when we can get out and enjoy our new Adventurer." - Sincerely, Ray and Kay


"We bought a new Motorhome from Lichtsinn during GNR. Lichtsinn has the greatest customer service that we have ever seen. During the initial discussion of our trade-in, the day we closed and the day we took possession of our new Motorhome they were absolutely great. Ron, the owner, Reed, salesman, Hannah, financial person and Brad, service technician were knowledgeable, patient and answered all of our questions. We spent 2 days in their parking lot when we picked up our new home and they were always available for more questions. it was worth the 350 mile drive and we would do it again." - Ronald Joan Wayer


"Your team is great... Bill is an awesome trainer and person. He was very patient and understanding, knowing that I am a newbie. Reed and Hannah make the process easy. Thanks again for you help. You should be very happy with your staff." - Les Morrow


"We cannot thank you enough for all of your help. The coach is everything that we were hoping it would be!! And of course, I cannot say enough good about all of yall at Lichtsinn. It was truly a fun experience. Wish we could have stayed longer and gotten to know all of you better. Please pass on our thanks and appreciation to Brad and Travis for their help, and especially to Hannah for all she did! When we receive the survey from Winnebago we will have no hesitation to give you the highest marks! Thanks again Reed, and we hope we have the opportunity to see all of you again sometime." - Bill and Theresia Riley


"Stayed two nights at Lichtsinn lot. Very enjoyable experience. Reed and all the rest of the Lichtsinn staff were extremely helpful, nice and very competent. Explained everything about our View and answered all our questions. We have never felt so trusting and well cared for by an rv dealer. Quite an amazing organization. Highest quality everything - motor homes, facility, staff and customer service. Love our new rig. It is in phenomenal condition and includes a 60 day warranty!" - Steve and Margaret


 

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