OUR COMMITMENT TO YOU
To the entire Family of Lichtsinn RV Owners throughout the United States and Canada -
Let us start by saying that each of you is and has been in our hearts and prayers. As we approach what we hope to be the other side of this pandemic, we know you have all had different experiences and heartbreak during this time. Two things we all have in common is that we continue to navigate unchartered waters and a love of RVing and the freedom it provides. We look forward to getting out in our RVs!
All operations of Lichtsinn RV have been and will continue to operate within our regular business hours and with our after hours chat service. This allows us to service you and keep you on the road. We are diligently adhering to all current Local, State, Federal and CDC recommendations and going above and beyond these to protect the health and safety of our guests and our team members. This has resulted in a change in some of our dealership daily operations: [updated 5/18/21]
- Our team has been asked to closely monitor their health and that of their household members.
- We are cleaning and sanitizing high use surfaces multiple times throughout the day.
- The surfaces and air in each RV is disinfected prior to any team member or guest entering inside and prior to delivery.
- Social Distancing is being strictly enforced for unvaccinated team members and guests.
- Each Employee has been provided a cloth face mask that they wear whenever outside of their office if unvaccinated or when others are in their office. Each employee has an available face mask, even if vaccinated, should our guests prefer that they wear them.
- Hand Sanitizer is located in multiple locations throughout the dealership for guest and employee use.
- We continue to provide Virtual LIVE Video Appointments in the comfort of your home or office.
- We have adjusted our delivery process limiting face-to-face contact. Please contact a Lichtsinn RV Sales Consultant for further details.
We want to extend a heartfelt thank you to those who have and continue to bravely perform work that puts others before themselves. We want to extend a prayer for each of you and your loved ones for continued health. Our Lichtsinn RV Sales, Parts and Service team members are just a phone call away should you need anything. The strength of our culture and the loyalty of our guests is what has sustained Lichtsinn RV for over 45 years. We can't predict what's next, but you have our commitment that we are here to support you and we will continue to get through this together.
We are continuing to monitor the spread of the Coronavirus (COVID-19) and will update you as any new information becomes available during this rapidly changing situation.
If you have any questions please chat in on our site or call us at 641-585-3213.