OUR COMMITMENT TO YOU
To the entire Family of Lichtsinn RV Owners throughout the United States and Canada -
Let us start by saying that each of you is in our hearts and prayers. You are each currently battling a different aspect of this pandemic, dependent on your location. Two things we all have in common are we are navigating unchartered waters and a love of RVing and the freedom it provides. We will no doubt be able to get out in our RVs again and we are looking forward to that time.
In the meantime, all operations of Lichtsinn RV continue to be open during this challenging time within our regular business hours and with our after hours chat service. This allows us to continue to service you and keep you on the road. We are diligently adhering to all current Local, State, Federal and CDC recommendations and going above and beyond these to protect the health and safety of our guests and our team members. This has resulted in a change in some of our dealership daily operations:
- Our team has been asked to closely monitor their health and that of their household members.
- We are cleaning and sanitizing high use surfaces multiple times throughout the day.
- The surfaces and air in each RV is disinfected prior to any team member or guest entering inside and prior to delivery.
- Social Distancing is being strictly enforced.
- Each Employee has been provided a cloth face mask that they wear whenever outside of their office or when others are in their office.
- Hand Sanitizer is located in multiple locations throughout the dealership for guest and employee use.
- We continue to provide Virtual LIVE Video Appointments in the comfort of your home or office.
- We have adjusted our delivery process limiting face-to-face contact. Please contact a Lichtsinn RV Sales Consultant for further details.
We want to extend a heartfelt thank you to those who are bravely doing work that puts others before themselves. We want to extend a prayer for each of you that you and your loved ones stay healthy through this time. Our Lichtsinn RV Sales, Parts and Service team members are just a phone call away should you need anything. We're here for you now if needed, and we'll certainly be here when this passes. The strength of our culture and the loyalty of our guests is what has sustained Lichtsinn RV for over 45 years. We can't predict what's next, but you have our commitment that we are here to support you and we will get through this together.
We are continuing to monitor the spread of the Coronavirus (COVID-19) and will update you as any new information becomes available during this rapidly changing situation.
If you have any questions please chat in on our site or call us at 1-800-343-6255.