You will Experience the Best at Lichtsinn RV! Starting when you pick up the phone or chat with us online, you will see why the Lichtsinn RV Experience is the best.
One of the key advantages of buying your new Winnebago from Lichtsinn RV is our proximity to Winnebago’s Motorhome Division in Forest City, Iowa. Our dealership is located 1 mile from Winnebago Industries, so if you buy a Winnebago from Lichtsinn RV you don’t have to worry about whether a delivery driver ate, drank, or lived in your brand-new RV before you could.
Picking up your brand-new Winnebago motorhome is a day filled with excitement and wonder as you explore and test every component, part and gadget in your RV. After you wrap up your day at the dealership, the sales person hands you the keys to your new rig and you are off to enjoy your first night in your RV. As you hit the open road, you look down and realize your brand-new Winnebago already has 1,000+ miles on it… But how is that possible if the Winnebago is new? RVs are too big to be transported using semis, so RV manufacturers hire drivers to drive an RV from where it is built to the dealer. So, your RV will arrive with hundreds to thousands of miles on the engine and who knows what else…
A dealer that is more geographically proximate to you might not tell you about how crucial the first 1,000 miles is for engine break-in because your Winnebago could arrive with 1,000 miles or more on it before you even step foot inside the coach. The chassis manufacturers have recommendations for breaking in the engine. When you purchase from Lichtsinn RV you can control the critical break-in period and not leave it up to a delivery driver towing their personal vehicle across the country.
Factory-fresh Winnebago motorhomes without any delivery miles is just one way you will Experience the Best at Lichtsinn RV. See all of the ways you will Experience the Best® at Lichtsinn RV here.
At Lichtsinn RV, we encounter guests that either have previously bought or spoken to another an RV dealer or have heard horror stories from family members or friends who had a negative experience buying from another dealer.
Here at Lichtsinn RV, we are different, but don’t take our word for it. Read our hundreds of guest reviews on Facebook and Google to see what our guests thought of purchasing at Lichtsinn RV.
We wanted to debunk some common myths about buying RVs that we have heard from guests who have previously spoken or bought from another dealer.
Myth #1: The salesperson doesn’t know anything about the product I am looking at.
The Reality at Lichtsinn RV: The Lichtsinn RV team has the Winnebago-Specific Product Knowledge to Assist you in the Sales and Service Process.
The Lichtsinn RV Team Receives Daily Professional Development.
Lichtsinn RV exclusively sells new Winnebago product and has been for over 40 years. The team members at Lichtsinn RV have Winnebago-specific product knowledge and receive extensive, ongoing professional development to ensure they stay up-to-date on new product and features. In fact, the Lichtsinn RV sales team receives daily professional development to review Winnebago product and features. This training ensures that the Lichtsinn RV sales consultants can answer your questions no matter how in-depth they are, and if we need to research something in more detail we have our partners at Winnebago, just down the road, to help. This extensive training continues into our service department. Each of our Winnebago factory trained RV Service Technicians has earned their RVIA/RVDA Certification. This certification provides you the assurance that the technician working on your RV has the specific skills required to properly diagnose and fix your RV. Several members of our service team actually worked at Winnebago Industries’ motorhome facility before coming to Lichtsinn RV, so they have first hand knowledge of how the product is built. See more here.
Myth #2: A Winnebago on my local dealer’s lot is no different than any other new Winnebago.
The Reality at Lichtsinn RV: the Winnebagos at Lichtsinn RV are Factory Fresh and Do Not Have Any Delivery Miles or Tow Car Stress on them.
A dealer that is more geographically proximate to you might not tell you about how crucial the first 1,000 miles is on your new motorhome for the engine break-in period. A Winnebago from your local dealer could arrive with 1,000 miles or more on it before you even step foot inside the coach. Chassis manufacturers have recommendations for breaking in the engine. When you purchase from Lichtsinn RV you can control the critical break-in period and not leave it up to a delivery driver towing their personal vehicle across the country. If you buy a Winnebago from Lichtsinn RV you don’t have to worry about whether a delivery driver ate, drank, or lived in your brand-new RV before you. Your local dealer can not say the same. See more here.
Myth #3: There are a Bunch of Added Fees and Extra Work to Buy an RV Out of State.
The Reality at Lichtsinn RV: There Are No Additional Fees to Purchase an RV in Iowa
Here at Lichtsinn RV, we help guests from all over the United States and Canada purchase their RVs. There are no additional fees to purchase an RV in Iowa and you will pay the tax and license fees in your home state. Our business office has experience working with DMV offices all over the country to help make the vehicle registration process as simple as possible. See more here.
Myth #4: It will cost me extra to purchase outside of my home state.
The Reality at Lichtsinn RV: Lichtsinn RV Provides a Superior Purchasing Experience for All Our Guests
We assist guests from all over North America, and many of our guests take advantage of our airport transportation service. We arrange a driver to pick you up from either the Minneapolis/St. Paul, Des Moines, or Mason City airports saving you valuable travel time. We often here that people will fly to Lichtsinn RV and still save money over their local dealer.
When comparing RVs at Lichtsinn RV to a dealer in your geographic location you will want to ensure you are looking at truly comparable RVs. We often hear from guests that their local dealer will stock a lesser model and then force the buyer to spend a significant amount of money to equip the RV to meet their needs. We equip all of our stock units similarly to how most of our guests prefer to equip their RVs, so they are ready to get on the road and enjoy their coach not spend additional time or money equipping it with comfort or efficiency items.
Myth #5: The Dealer Rushes Through the Delivery Walk-Around.
The Reality at Lichtsinn RV: You will receive a complimentary ½ Day Orientation Where Every Single Feature, Switch, Maintenance and Warranty Item is Covered.
In your half day educational orientation, you will learn about every switch and feature, what to do and not to do in with your new RV, maintenance tips and warranty items. In this orientation, feel free to ask any questions you have, and your advisor will happily answer them. We also recommend that you stay for at least one night during your delivery so if any additional questions or concerns arise you can speak with your service advisor, sales consultant or business manager right away. See more here.
Myth #6: RV Dealers Don’t Support You After the Sale.
Reality at Lichtsinn RV: At Lichtsinn RV, you have a full team of support from our Sales, Service, and Parts Departments to support you after the sale.
You will have your Sales Consultant assisting you with the purchase process and with any questions after the sale. The Lichtsinn RV Business Office will assist you before and during the delivery process to ensure you understand your options for financing and protecting your investment down the road.
Next you will meet your designated service consultant who will answer all your questions and assist you with setting up service appointments for the lifetime of your vehicle. Our service consultants and our Winnebago Factory Trained RVIA/RVDA Certified RV Service Technicians have the training, experience and certification to ensure your RV is in the right hands when receiving service work. See more here.
The Lichtsinn RV Parts Department is the largest Winnebago Parts Department in the country with same-day shipping on in-stock parts with nationwide shipping. Our Parts department team will assist you in ordering parts and accessories for the lifetime of your vehicle and answer any questions you have related to parts and accessories for your RV. See more here.
Learn more about the Lichtsinn RV Experience here.
So you have decided that the RV lifestyle is for you and now you have begun researching the perfect RV for your needs. A lot of buyers think the research process ends when you find the perfect RV, but there is another important step that many people forget… finding the perfect RV dealer to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a track record of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best reputation. In our blog series we will cover what you should be looking for in your RV Dealer.
Online Reviews – In the past, buyers had to rely on who they knew to find out whether or not an RV dealer was reputable. Now with Google Reviews and Facebook recommendations more customers can read about other customer’s experiences with the dealer. You will want to make sure to read third-party reviews like the ones on Facebook and Google because dealers are not able to remove negative reviews like reviews featured on their sites. When customers take the time to leave a review of a business typically it is because they had a wonderful experience or a not so wonderful experience. When you read through several reviews you will start to see patterns about their sales people, the service department and more. We have seen larger “super-store” type dealers remove reviews from their Facebook page so potential buyers can’t read what their customers are saying about them. At Lichtsinn RV, we ask all of our guests to leave us reviews or recommendations we want to know how we can make our guests’ experience the best it can be. Because after all, we want our guests to Experience the Best at Lichtsinn RV!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV Dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible rig price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Accreditation from the RV Manufacturer
Most RV Manufacturers have a program to identify dealers that exhibit excellence in service and sales. For Winnebago, it is called the Flying W Award. The Flying W award recognizes the top one-third Winnebago dealer locations for superior owner satisfaction and service excellence. You need to ask yourself if you should even consider working with a dealer who has not achieved this minimum ranking. The 2020 Flying W platinum recognition is awarded to the top 12 dealers that rated the highest in customer satisfaction during the program period. In 2020, Lichtsinn RV was awarded the Platinum designation, the highest award given by Winnebago Industries. This is the 27th consecutive year Lichtsinn RV was awarded Winnebago’s prestigious dealer excellence award, previously named the Circle of Excellence award.
Customers should look for an accreditation, like the Flying W award, to ensure they are working with a reputable RV dealer.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Well Trained Sales AND Service Team Members
We don’t need to tell you that buying an RV is one of the largest purchases you’ll make. You’ll do a great deal of research, but it’s hard to find answers to all of your questions.
The last thing you want to do is to walk into or call a dealership only to find you know more about the RV you’re looking at than the RV Sales Consultant who is trying to sell it to you. AND worse yet, when you do finally make this large purchase you don’t want to be confronted down the road with a service team member who is uneducated about your RV.
At Lichtsinn RV, Winnebagos are the only New Motorhomes we carry. This allows our team to focus on Winnebago motorhomes exclusively. Our Factory Trained Sales Consultants receive regular daily Winnebago specific product training. Located only one mile from the Winnebago Motorhome Factory also allows us to review new product and model year changes up front. And…if we are unable to answer a question, we can call our Winnebago Representatives just one mile down the road to get an answer for you.
At Lichtsinn RV, our relationship with you goes far beyond your initial RV purchase. We know that your experience after the sale is equally if not more important than your experience before and during the purchase of your RV. Your assigned Sales, Parts, Service and Business Office Team Members will work with you to ensure that you enjoy your RV experience throughout the life of your RV. Working with a dedicated team allows you to create a relationship so that you and our team members are familiar with one another and your RV.
When the time does come for you to have your RV serviced you can call your dedicated RV Service Consultant to schedule an appointment. In the interim, your service consultant can help you troubleshoot issues over the phone or even work with another service department to help diagnose any issues you might have. As America’s closest RV dealer to Winnebago Industries, each Lichtsinn RV Service Consultant completes Winnebago Factory Direct Service Training. This provides them the knowledge to better diagnose, answer questions and schedule any needed repairs on your RV.
Whether we are getting your RV ready for delivery, adding on RV accessories, or providing RV service, you can be assured that your Lichtsinn RV Service Technician has the skills they need to complete the job! Each Lichtsinn RV Factory Trained Service Technician has earned their RVIA/RVDA Certification. This certification provides you the assurance that the technician working on your RV has the specific skills needed to do so. Our Flying W Customer Satisfaction Index Scores rank in the best of class for Winnebago Dealers! We have also recently expanded our Service Department which has allowed us to increase our services offered, including full tire service.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Well Trained Parts Team Members
Now you have the RV of your dreams, you’ve put a couple thousand miles on it, taking your house on wheels down the road while shaking and rattling it all the way. Chances are sometime in the future, or sooner if you decide you’d like some accessories added, you’ll need to reach out to a Winnebago Parts Department to help you (or your servicing repair facility will) to find a part for your RV. Winnebago does not ship parts directly to guests, so you’ll have to reach out to a Winnebago RV Dealer. You’ll want to look at the after purchase support a dealer provides when making an RV buying decision. Oftentimes we think of Service only when we discuss after purchase support, but the dealership’s RV Parts Department is equally as important.
At Lichtsinn RV we have been the Top Winnebago Parts Dealer in the Country for over 15 years, shipping parts throughout the United States and Canada. As the closest dealer to the Winnebago Motorhome Factory we are able to provide you with same-day Nationwide shipping on in-stock parts from our warehouse and Winnebago’s. We carry a huge selection of Winnebago, Itasca, Workhorse and Winnebago Touring Coach parts so you can find the part you are looking for! Whether you are looking for Winnebago Replacement Parts, Winnebago Awning Parts, Winnebago Compartment Doors, Winnebago Trim Pieces, RV Accessories or any other Winnebago Part, our Winnebago specialized parts team will find what you’re looking for.
Did you know that there are literally hundreds of thousands of Winnebago parts? Knowing the perfect part for your needs can be tricky. At Lichtsinn RV, Winnebago Motorhomes are the only new Motorhomes that we carry. This allows our parts team to specialize in Winnebago RV parts. With over 85 years of combined experience, the Lichtsinn RV Winnebago Parts Team Members are experts at helping you find the right part for your RV the first time and fulfilling your RV Parts Order quickly and efficiently.
We offer fair shipping quotes and you can avoid sales tax on out-of-state shipments! We use UPS, FedEx, USPS and Motor Freight carriers and you can avoid sales tax on out-of-state shipments! We also offer a 10% Discount on all Winnebago Factory Parts to all Winnebago International Travelers Club (WIT) Members.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
A Place to Stay While You’re at the Dealership…Superior Accommodations
Another factor to consider when purchasing an RV is the dealership’s availability of accommodations for you to stay at while you are there for delivery or for any service appointments.
There are so many features on an RV, after you take delivery you are bound to have a number of questions, some of which may not arise until you’ve stayed in the RV a night or two. If you are trading in an RV, you’ll have to move your things from unit to unit.
When you go to a dealership for service (you’re purchasing dealer or any other), it’s easier to stay on site in your RV versus finding an alternative place to stay if the servicing dealer is any distance from you.
Enjoy superior accommodations at Lichtsinn RV. Whether you are here to purchase an RV or for an RV Service Appointment, we offer numerous accommodations to make your stay with us as comfortable as possible. When purchasing an RV we encourage you to stay overnight with us at least one night, so that we are available just outside your doorstep the next day to answer any questions that you may have.
As a service guest at Lichtsinn RV, if you have a multi-day appointment, our goal is to be complete with your service work to the extent that your RV is operational for you to stay in by the end of each day so you can stay in your RV overnight in our campground area.
Our accommodations include: Fresh Filtered Water, Complimentary high-speed internet, Electrical Hookups, Dumping Facilities and Indoor Delivery Facilities as needed. We have a comfortable Guest Lounge available with installed Laptop Tables, Complimentary Coffee and the latest in Technology. Your Pets are welcome to join you in the Guest Lounge and throughout our Dealership.
We are committed to your health and safety while you are with us. We are diligently adhering to all current Local, State, Federal and CDC recommendations regarding the current pandemic and are going above and beyond these to protect the health and safety of our guests and our team members. This has resulted in a change in many of our dealership daily operations. Read More HERE.
The Lichtsinn RV Dealership is conveniently located close to many restaurants, grocery shopping, a laundromat and other conveniences at your disposal while you are staying with us. We are also just 1 mile from the Winnebago Factory so you can enjoy a Winnebago Factory Tour as well while you are in town. Please contact a Lichtsinn RV consultant to confirm if Factory Tours are available.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Competitive Financing and Insurance
A factor to consider when selecting a dealer to work with is what their internal financing capabilities are and if they offer any other services in their business office.
Lichtsinn RV has relationships with many different lenders who have superior rates and terms so we are able to customize to fit the needs of our guests! Rising interest rates are being forecast for borrower’s in the coming months so it is important to lock in today’s competitive rates. Loans are readily available to qualified buyers looking to purchase the RV of their dreams!
There are great deals available on exciting new and late model RVs and it is a great time to invest in an RV for years of vacation savings.
Deduct your Interest
For the vast majority of RV buyers, the interest on their loan is deductible as a second home mortgage. The RV must be used as security for the loan and provide basic living accommodations such as sleeping area, bathroom and cooking facilities. Virtually all RV types – motorhomes, travel trailers, truck campers and even most folding camping trailers – are equipped with these accommodations and eligible for the tax savings.
Bi-Weekly Payments
At Lichtsinn RV we offer bi-weekly payment options which can save you THOUSANDS over the course of your loan when you make a half payment every other week. This method is extremely convenient as your payments are debited electronically and sent to your lender on your behalf. It makes for easier budgeting, but more importantly, saves you interest and will dramatically decrease the life of your loan and improve the equity you have in your new RV.
Partner with Lichtsinn RV Finance Team
Whether you have the perfect credit score, or a more challenging credit history, our business managers will find the right RV financing option for you.
We work with several lenders to bring you the most competitive and flexible financing options around. We will do whatever we can to help you get the monthly payment and loan term that best suits your budget.
We offer financing and are authorized agents for several large major RV banks including Bank of America, US Bank, Bank of the West and several other major lenders.
We generally provide a credit application to these banks and allow them to compete for the lowest rate.
All of our loans carry no fees at closing, no closing costs and no points.
In most cases, the interest can be deducted for tax purposes by qualifying as a second home.
We can generally do terms of up to 20 years! Pre-payments can be made in full or in part, at any time, without penalty with nearly all of our lenders. All of our loans are conventional fixed rate loans.
We offer both monthly and bi-weekly payment options.
RV Insurance from Lichtsinn RV Insurance
We have found many of our Insurance customers do not have adequate coverage or are simply paying too much for the coverage they do have for their RV insurance. Unfortunately, by the time they realize this they may have already incurred substantial loss or expense.
If you are looking to buy a new RV or just simply looking for possible savings from RV Insurance you’ve already purchased elsewhere, one of our Insurance Consultants can provide you a no-obligation insurance quote.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer to work with makes the experience that much more enjoyable!
Watch this Video answering Additional Questions on Financing and Insuring Your RV.
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
Photo Taken: November, 2018
RV Delivery Process
The day has arrived, you are going to pick up your RV from your purchasing dealer! As exciting as this day is, it undoubtedly comes with some anxiety. Has the dealer provided you information on what to expect when you get there? Not having the correct information/documents with you can cause you a great deal of frustration and delay your RV purchase.
At Lichtsinn RV, whether you are purchasing a new or pre-owned RV, prior to picking up your RV you will work with your RV Sales Consultant to schedule a delivery date and time. In addition to this we will schedule an orientation time when you will either meet in-person or virtually (dependent on what you prefer) with one of our Factory Trained technicians who will take you through the total operation of your new RV. You will receive an email prior to your delivery date, detailing out what to expect at delivery and a list of any needed items and documentation you will need for your closing.
These delivery and orientation times are dedicated time just for you. If you have items you will need assistance with while you are taking delivery, for example a dinghy tow car set up, satellite receiver transfers etc. you can let your sales consultant know about this ahead of time and they will schedule time with our service staff to facilitate this.
Before you take possession of your RV, it will go through an extensive pre-delivery inspection completed by one of our RVIA/RVDA Master Certified RV Technicians to ensure everything is working properly before you arrive.
Once you arrive at Lichtsinn RV to take delivery of your new RV you will meet your sales consultant in our front showroom. They will walk you through your agenda for your stay with us.
Included in your agenda is your RV Orientation, this orientation is a thorough walk-around of your RV that we provide with ANY RV purchase. During this Educational Orientation we will ensure you know how to use your RV by covering each switch, feature, and all maintenance and warranty items as well as answer any questions you might have
Also included in your agenda is a meeting with your Business Manager to complete all of the necessary paperwork. This paperwork includes Titlework, Warranty Registration and any necessary funding documentation.
We encourage all sold guests who take delivery at the dealership to spend a few nights with us within our Campground. We have 16 campsites, with full 30 and 50 amp outlets. We also have free filtered soft water, Free Wifi, and your tanks will be full of propane for your stay with us. We will also provide you a courtesy car as available. The night/s you spend with us serve a couple of different purposes. They allow you to become acquainted with your RV and then we are here the next day to answer any questions that may have come up through the night. And…if you do have a vehicle that your trading in we will park the RVs side by side to allow you to move from one RV to the other right here on site.
While you are with us we welcome you to sit back and relax in our guest lounge. The Guest Lounge features free internet and look into our marketing studio where we take all of our inventory photos and video. You can purchase any RV parts and supplies that you may have forgotten or find you need, in our 7,000 square foot camping supply store. Our RV Parts Storeis a great place to shop for RV must haves as well any other items to make your RV experience more enjoyable. You can also take in a world class Winnebago Factory tour while you are here in Forest City.
At Lichtsinn RV, we look at your RV purchase as the beginning of what we hope to be a long term guest relationship assisting you with your RV needs, Sales, Parts and Service.
The RV buying process may be lengthy, but it is an exciting process. Finding the perfect dealer to work who provides a clear delivery process makes the experience that much more enjoyable!
Whether it’s your first RV and you’ve decided the RV lifestyle is now for you or you’re a seasoned RVer ready for your next home you’ll spend a lot of time researching the perfect RV for your needs. However, the research process does not end when you’ve decided on that perfect RV, there is another important step that many people forget… finding the perfect RV DEALER to work with. Buyers will want to invest just as much time if not more, in researching RV dealers to make sure they find a reputable dealer to work with.
“There is another important step that many people forget… finding the perfect RV dealer to work with.”
Let’s face it, there are a lot of lousy RV dealerships out there. Unfortunately, in the race to find the lowest possible RV price, many people choose to buy from dealers who do not have a history of great customer service and outstanding RV repair. Know in advance that the lowest price is not usually synonymous with the best buying experience. In our blog series we will cover items you should be looking for in your RV Dealer.
WHAT CAN YOU EXPECT AFTER YOU DRIVE OFF THE LOT WITH YOUR RV
The purchase of your RV is truly just the beginning of your RV experience. Once you drive off the lot, your need for other dealership support has just begun. Is your purchasing dealer able to answer this question “What can I expect from you once I drive away with my RV?” When you do need to call the dealership again, do you know who to ask for? It is important to know what support your purchasing dealer will provide you “after” you’ve purchased the RV.
The Lichtsinn RV Experiencestarts from the moment you pick up the phone or chat with us online and extends throughout the lifetime of your RV ownership. Not many other dealers can say that! At Lichtsinn RV, we know that your experience after your purchase is equally if not more important than your experience before and during the purchase of your RV.
In the days following your RV delivery, the owner of Lichtsinn RV, Ron Lichtsinn and your RV Sales consultant will follow up with you to find out how everything is going and see if there are any additional questions we can answer for you. If you have purchased a new RV, you will receive a customer satisfaction survey from Winnebago Industries to rate your purchase experience with us, which we ask that you fill out.
Every RV purchaser is provided a dedicated Lichtsinn RV Team. During your delivery, you will meet your dedicated Business Office, Service and Parts team members. They, along with your sales consultant will support you along every step of your RV journey. They are available to answer any questions that may come up during your RV ownership including any warranty or service issues that may arise. Our factory Trained Service consultants can diagnose and answer many service questions right over the phone and since you are working specifically with them they will become familiar with you and your coach. Lichtsinn RV RVIA/RVDA Certified Technicians are trained with the specific skills they need to fix your RV.
If you should need any parts for your RV, The Lichtsinn RV Parts Department is the largest Winnebago Parts department in the Country and ships parts throughout the United States and Canada that can be ordered online or over the phone. We offer a 10% on retail parts to all WIT members.
Your assigned business office consultant is not only there to support you during your initial purchase but also afterwards to answer any questions you have regarding any purchased service contracts or for extending your insurance coverage down the road.
We know that you may have questions that come up regarding your RV months and even years after you originally purchased your RV. While you are always welcome to call us, we have also put together an extensive RV Video Library that includes the latest product information, How-To Videos, RV Lifestyle videos and more.
At Lichtsinn RV, we are here to support you for the entire duration of your RV ownership. When you purchase from Lichtsinn RV, you are truly getting a premium buying experience. You will have an assigned sales consultant, business manager, sales manager, service advisor, and parts consultant to ensure you enjoy your RV lifestyle.
The RV buying process may be lengthy, but it is an exciting process and finding the perfect dealer who provides you service after your purchase makes the experience that much more enjoyable!
